{"id":22435,"date":"2019-10-23T13:40:42","date_gmt":"2019-10-23T18:40:42","guid":{"rendered":"https:\/\/www.filecloud.com\/blog\/?p=22435"},"modified":"2025-04-16T07:25:45","modified_gmt":"2025-04-16T12:25:45","slug":"canadian-city-consolidates-streamlines-file-sharing-customer-case-study","status":"publish","type":"post","link":"https:\/\/www.filecloud.com\/blog\/canadian-city-consolidates-streamlines-file-sharing-customer-case-study\/","title":{"rendered":"Canadian City Consolidates &#038; Streamlines File Sharing &#8211; Customer Case Study"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-22439\" src=\"https:\/\/www.filecloud.com\/blog\/wp-content\/uploads\/2019\/10\/canadiancity.png\" alt=\"File Sharing for Cities\" width=\"1123\" height=\"747\"><\/p>\n<h3><strong><span class=\"TextRun SCXW248336037 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW248336037 BCX0\">Canadian City<\/span><\/span><span class=\"TextRun SCXW248336037 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW248336037 BCX0\">\u00a0<\/span><\/span><span class=\"TextRun SCXW248336037 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW248336037 BCX0\">Consolidates &amp;\u00a0<\/span><\/span><span class=\"TextRun SCXW248336037 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW248336037 BCX0\">Streamlines File Sharing with<\/span><\/span><span class=\"TextRun SCXW248336037 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW248336037 BCX0\">\u00a0Fi<\/span><\/span><span class=\"TextRun SCXW248336037 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW248336037 BCX0\">leCloud\u00a0<\/span><\/span><span class=\"EOP SCXW248336037 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/h3>\n<p><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">Managing t<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">he day to day operations of a\u00a0<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">sizable<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">\u00a0city can be a<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">n ongoing challenge<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">. The City\u00a0<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">tries<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">\u00a0its best to m<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">anage\u00a0<\/span><\/span><span class=\"TextRun Highlight SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">both smooth and secure\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">operational efficiency,\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">however,\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">with\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">th<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">e<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">\u00a0number of e<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">mployees and users, it can be\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">a daunting task<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">. With many stakeholders within each department, and\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">at\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">external partners, an easy to use, efficient and traceable <a href=\"https:\/\/www.filecloud.com\/secure-file-sharing\/\">file sharing<\/a> system is\u00a0<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">important<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">. And now, with the amount of digital information moving between people, it<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">\u00a0i<\/span><\/span><span class=\"TextRun SCXW137824527 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW137824527 BCX0\">s more important than ever.\u00a0<\/span><\/span><span class=\"EOP SCXW137824527 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><strong><span class=\"TextRun SCXW205563811 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205563811 BCX0\">Where is that document?<\/span><\/span><span class=\"TextRun SCXW205563811 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205563811 BCX0\">\u00a0<\/span><\/span><span class=\"TextRun SCXW205563811 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205563811 BCX0\">Streamlined Fi<\/span><\/span><span class=\"TextRun SCXW205563811 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205563811 BCX0\">le Sharing<\/span><\/span><span class=\"EOP SCXW205563811 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/h3>\n<p><span data-contrast=\"none\">As the digitization of files and documents continues to increase, the sharing and management of these documents and photos is becoming more and more challenging. The City\u2019s file sharing system had become a collection of individual solutions cobbled together in an effort to meet the increasing needs of moving and sharing information. The challenge the City faced was that different users were using different methods leaving large gaps in consistency, security and traceability. With some employees using FTP, some sending files via email, some sharing internally with USB drives and some using personal file sharing accounts, documents and information were everywhere.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The City was facing significant risks associated with its file handing and sharing processes that needed to be addressed. Issues such as:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Security risk \u2013 viruses and malware can propagate quickly using FTP and email while personal file sharing accounts left the City open to hacking risk.<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Missing files \u2013 because there were so many methods to share files being used throughout the City, with no central file location, it was very easy for files to go missing. A USB drive gets lost, an email gets deleted, or a personal file sharing account gets closed and important files are lost<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Version control and accountability \u2013 with files being shared so many different ways, it was virtually impossible to know which was the current version, who had made changes and who they had been shared with<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<\/ul>\n<h3><strong><span class=\"TextRun SCXW18393308 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW18393308 BCX0\">Time to Modernize, Streamline and Secure File Sharing\u00a0<\/span><\/span><span class=\"TextRun SCXW18393308 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW18393308 BCX0\">Processes<\/span><\/span><span class=\"EOP SCXW18393308 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/h3>\n<p><span data-contrast=\"none\">As the City continued to grow, it was encountering more and more issues associated with its file sharing and maintenance processes. It was time to find a secure file sharing solution that helped them to maintain a central repository for important city documents, increase accountability and tracking\u00a0<\/span><span data-contrast=\"none\">while addressing the ever increasing sizes of files being shared.\u00a0<\/span><span data-ccp-props='{\"335559739\":240}'>\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The City needed to improve its overall file security and compliance and it needed to do it quickly.\u00a0<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props='{\"335559739\":240}'>\u00a0<\/span><\/p>\n<h3><strong><span class=\"TextRun SCXW32341363 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW32341363 BCX0\">Managing User Needs<\/span><\/span><span class=\"EOP SCXW32341363 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/h3>\n<p><span data-contrast=\"none\">Nearly every department had its own requirements when searching for a new system. The City\u2019s IT team needed to find a solution that would address them all. Their solution needed to:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Be easy to use for all users<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Provide security levels appropriate for government compliance<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Allow for the sharing of large file sizes<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Be able to track file sharing and version history<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Offer a mobile solution to allow for file sharing and sync from the field<\/span><span data-ccp-props='{\"134233279\":true}'>\u00a0<\/span><\/li>\n<\/ul>\n<p>See more about<a href=\"https:\/\/www.filecloud.com\/private-secure-file-sharing-city-state-government\/\"> powerful file sharing for cities here<\/a>.<\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Canadian City\u00a0Consolidates &amp;\u00a0Streamlines File Sharing with\u00a0FileCloud\u00a0\u00a0 Managing the day to day operations of a\u00a0sizable\u00a0city can be an ongoing challenge. The City\u00a0tries\u00a0its best to manage\u00a0both smooth and secure\u00a0operational efficiency,\u00a0however,\u00a0with\u00a0the\u00a0number of employees and users, it can be\u00a0a daunting task. With many stakeholders within each department, and\u00a0at\u00a0external partners, an easy to use, efficient and traceable file sharing system [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[88,96,161],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v20.13) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Canadian City Consolidates &amp; Streamlines File Sharing - Customer Case Study - FileCloud blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.filecloud.com\/blog\/canadian-city-consolidates-streamlines-file-sharing-customer-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Canadian City Consolidates &amp; Streamlines File Sharing - Customer Case Study\" \/>\n<meta property=\"og:description\" content=\"Canadian City\u00a0Consolidates &amp;\u00a0Streamlines File Sharing with\u00a0FileCloud\u00a0\u00a0 Managing the day to day operations of a\u00a0sizable\u00a0city can be an ongoing challenge. The City\u00a0tries\u00a0its best to manage\u00a0both smooth and secure\u00a0operational efficiency,\u00a0however,\u00a0with\u00a0the\u00a0number of employees and users, it can be\u00a0a daunting task. With many stakeholders within each department, and\u00a0at\u00a0external partners, an easy to use, efficient and traceable file sharing system [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.filecloud.com\/blog\/canadian-city-consolidates-streamlines-file-sharing-customer-case-study\/\" \/>\n<meta property=\"og:site_name\" content=\"FileCloud blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tonidopage\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-23T18:40:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-16T12:25:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.filecloud.com\/blog\/wp-content\/uploads\/2019\/10\/canadiancity.png\" \/>\n<meta name=\"author\" content=\"omar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@getfilecloud\" \/>\n<meta name=\"twitter:site\" content=\"@getfilecloud\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"omar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.filecloud.com\/blog\/canadian-city-consolidates-streamlines-file-sharing-customer-case-study\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.filecloud.com\/blog\/canadian-city-consolidates-streamlines-file-sharing-customer-case-study\/\"},\"author\":{\"name\":\"omar\",\"@id\":\"https:\/\/www.filecloud.com\/blog\/#\/schema\/person\/8a48a0e99acccba902ea13bc5b7929b9\"},\"headline\":\"Canadian City Consolidates &#038; 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