Basic Checks

Clicking on the Basic Checks tab displays:

  1. The name of the item that was checked.
  2. The result of the check. A blue checkmark = PASS, and a red X  = FAIL. 
  3. Additional information for installing, troubleshooting, or correcting an issue for this item. 

You should review each item in the list to understand how your system is configured and functioning.


(lightbulb) In the following section, to display more information, click on a step.

To review Basic Checks:


How to review basic checks


The following table explains how to use the Basic Checks information:

What You See

What It Means
.htaccess present


For a blank entry with a blue checkmark, the item has passed the verification test and there is nothing further for you to do.
Apache Mod Rewrite

For a notes entry with a blue checkmark, the item has passed the verification test.

Optional: To read more about the item, click on   (the Notes icon).

PHP Memcache Extension

version 3.0.9-dev

For a version entry with a blue checkmark, the item has passed the verification test using the specific version.

Optional: To read more about the item, click on   (the Notes icon).

PHP ionCube extension 10.1.0 or higher 

For a version entry with a blue checkmark and links, the item has passed the verification test using the specific version and you must complete the items listed by clicking on the link.

REQUIRED: To install this component, click the Install link.

PHP LDAP Library 
(optional, for AD/LDAP support)

Ignore failure if AD/LDAP 
is not needed

For an Ignore - IF entry with a blue checkmark, the item has passed the verification test conditionally.

  1. Check the condition. In this example, determine whether you need AD/LDAP.
  2. If the condition is true, then there is nothing further for you to do. In this example, you do NOT need AD/LDAP.
  3. If the condition is false, then resolve the issue. In this example, if you DO need AD/LDAP, then you must go and install it.

Optional: To read more about the item, click on   (the Notes icon).

Version:

For any entry with a red X, you must correct the issue.

For help resolving an issue, use the following resources:


The Help column provides information and resources for understanding how your system is working.

In the Help column, if you click on   (the Notes icon), the FileCloud Help page opens.

Resolve Failed Checks

To resolve an issue:

  1. Return to the FileCloud control panel and install any missing required components or start any required services.
  2. For help resolving an issue, use the following resources:
  3. Read more about the item in the .
  4. Review the Requirements page.
  5. Review the installation procedures.
  6. Review the Installation Troubleshooting page.

Here are details about some of the important extended checks performed.

This is the set of basic checks performed on your FileCloud installation environment.

Check
Details
Apache Web Server
Checks if your environment has a working Apache server installation.
Apache Mod Rewrite
Checks if mod rewrite module is enabled and activated.
Apache Mod Deflate/Filter (optional)
Checks if the Apache mod_deflate module is present. This is optional.
.htaccess Present
Checks if the .htaccess is present in the root WWWROOT folder
PHP 7.4 or higher
Checks if the environment has PHP v7.4 or higher.
PHP MongoDB (mongodb ext) driver 1.6.0 or higher
Checks if PHP Mongo DB drivers are installed properly and are version 1.6.0 or higher.
PHP GD Library
Checks if GD library is installed properly.
PHP Zip library
Checks if Zip library is installed properly
PHP Curl Library
Checks if PHP Curl library is installed, this is required if you are using open stack, Amazon S3 or NTFS 
permissions or Multi-tenancy.
PHP OpenSSL library
Checks if OpenSSL library is installed properly.
PHP ionCube extension 10.4.0 or higher
FileCloud PHP files are protected by ioncube encoder. So ioncube decoder is essential for FileCloud to function. 
Click on the "Install ionCube Loader" link to get instructions on configuring ionCube loader on your environment. 
Choose "Local Server" when selecting your environment.
PHP bcmath extension
Checks if PHP bcmath extension is installed.
PHP SimpleXML extension
Checks if PHP SimpleXML extension is installed.
PHP mbstring extension
Checks if PHP mbstring extension is installed.
PHP LDAP library (optional)
Checks if PHP LDAP extension is installed. This is optional and only required if your environment will be using LDAP 
or Active Directory authentication.
PHP Memcache Extension (optional)
Checks if PHP Memcache extension is installed. This is optional and only required if you will be using encryption for 
Local Storage (Managed Storage)
Install in Server WWW root folder
Checks if FileCloud installation is in the main server root and not in the subfolder,  ie. http://mydomain.com and 
not http://mydomain.com/cloud
CloudConfig.php Readable
Checks if cloudconfig.php exists and readable. cloudconfig.php file is present in WWWRoot/config folder