Blocking and Remotely Wiping a Client Device

Administrators can selectively block a specific client device from logging into the FileCloud server using FileCloud's RMC function.

In addition to Blocking a Client Device from logging in, Administrator can also wipe FileCloud folders in the remote device.

When a client device is blocked (or blocked with remote wipe action), it will be executed one of the following two ways

1. If the client is not connected, the block (and remote wipe) will happen when it tries to log into the server
2. If the client is connected, the block and remote wipe will occur and the client will automatically exit out.

Steps to block (but not wipe remote data) in a client device

1. Log on to Administration Portal
2. Click on "Devices" on the left navigation panel
3. Locate the client device to be blocked and under the "Permissions" column, Change the value to "Blocked"
4. In the "Confirm" dialog, select "NO" to just block but not remote wipe the client device

Steps to block and wipe remote data in a client device

1. Log on to Administration Portal
2. Click on "Devices" on the left navigation panel
3. Locate the client device to be blocked and under the "Permissions" column, Change the value to "Blocked"
4. In the "Confirm" dialog, Check the "Remote Wipe" button to block and remote wipe downloaded data in the client device
   
   

The remote wipe will have the following effect on each of the clients

1. • FileCloud Drive: Cache folder data will be deleted and application will log out
   • FileCloud Sync: Synced data will be deleted and application will log out
   • iOS and Android: Downloaded data in "This Device" will be deleted and will log out of the server