You can use the FileCloud User portal to configure your user account settings.
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| title | Add/Update a Profile Image |
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A Profile Picture is available in FileCloud Server version 15 and later. |
To set your profile image: - Open a web browser.
- Log in to the User Portal.
- In the left side navigation menu, click Settings.
- From the tabs at the top of the screen, select Account.
- If you have never added a profile image before, click Add Profile Image and upload an image from your file system
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The image now appears as your profile image.
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To update your profile image: If you have added a profile image already already, the above screen appears when you click Account. - Below the image, click Update, and upload a new file from your file system.
- Browse to find the picture you want to use, and then click Open.
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| title | Change your password |
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A good security policy includes changing your password often.  These instructions require you to know your old password.
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| title | Have you forgotten your passowrd? |
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| If you have forgotten your password, to request it be reset: - Open a web browser.
- Navigate to the User Portal URL.
- On the Login screen, click More Options.
- Select Forgot Password.
- Go to your email Inbox where you receive FileCloud notifications.
- Follow the instructions to reset your password.
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Image Removed Image Added To change your password: - Open a web browser.
- Log in to the User Portal.
- In the left side navigation menu, click Settings.
- From the tabs at the top of the screen, select Account.
- In the Account window, click Change Password.
- On the Change Password screen, type in your Old Password, and then the same new password in New Password and Confirm Password.
- To save your changes, click Submit.
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AD users and users created via SSO cannot change their passwords. Beginning in FileCloud 20.2, the Change Password option does not appear for these users. |
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| title | Change Your Display Language |
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If you change this setting, it will display all screens in the User Portal with the selected language. You will not be asked to confirm this change. As soon as you select a language, the screen refreshes in the chosen language immediately. Image Removed Image Added To change your display language: - Open a web browser.
- Log in to the User Portal.
- In the left side navigation menu, click Settings.
- From the tabs at the top of the screen, select General.
- In the Language section, under Change the Language, to refresh the screen in another language, use the dropdown menu to select an available language.
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| title | Manage Your Email Settings |
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In the User portal you can: - View your email address. This is where all FileCloud notifications are sent. Only an Administrator can change this setting.
- Unsubscribe from the mailing list. This includes
Image Removed Image Added To Unsubscribe from the mailing list: - Open a web browser.
- Log in to the User Portal.
- In the left side navigation menu, click Settings.
- From the tabs at the top of the screen, select Account.
- In the Account window, click Unsubscribe from mailing list.
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This page provides options to manage your connected devices and remove them if needed. Devices can use the following clients to log in to a FileCloud Server site: - FileCloud iOS App
- FileCloud Android App
- FileCloud Windows Store App
- FileCloud Sync
- FileCloud Drive
- FC Outlook AddIn
- FC Office AddIn
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To manage your devices: - Open a web browser.
- Log in to the User Portal.
- In the left side navigation menu, click Settings.
- From the tabs at the top of the screen, select Devices.
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