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The User Dashboard is where you can view all of the files you have uploaded or have access to. 

Image Removed Image Added How Do I Access the User Dashboard?

How are files organized?

The Files section displays a list of all available data you can access.

Table 1. Folder Organization of Files


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Image Removed Image Added My Files  is your private store. Your Administrator sets the amount of space you have to store files.

Image Removed Image Added Team Folders provide a single place where teams in a company can store and organize files and folders.

  • Team folders are created and shared by your Administrator
  • Once the team folder is shared with you, you will be able to see team folders under your account in
    • FileCloud User Portal
    • FileCloud Sync
    • FileCloud Drive
    • Outlook and Office Add-Ins
  • You can invite other users to access files in the Team Folder
  • Files that you upload to the Team folder do not count against your storage quota

Image Removed Image Added Network Shares are special folders that allow you to access pre-existing files on your corporate Windows and/or Linux servers. 

  • These folders can be mounted in FileCloud and will appear as a location inside the Network Shares folder.
  • FileCloud licensing doesn't allow adding Limited users to access network shares.
  • To add limited users to a network share, a user with FULL access has to share the folder directly with the limited user. Administrators will receive an error if they try to grant access to Network Shares ti a user with LIMITED access.

The "Shared with me" is the folder that contains all the folder shared by other FileCloud users.