Customize Product URLs

FileCloud allows changes to a number of URLs used in the system to customize your user experience.


The following URLs can be customized.


URLDescription
Install Desktop Apps URL

This is the URL that will be opened when a user in the user portal clicks Install Mobile and Desktop Apps, and then clicks FileCloud Sync

If you are using FileCloud's default Sync app, then no change is necessary

Install Mobile Apps URL

This is the URL that will be opened when a user in the user portal clicks Install Mobile and Desktop Apps, and then clicks Download on the App Store or Get It On Google Play

The Mobile apps refer to FileCloud for iPhone, Android, and iPad.

If you are using FileCloud's default apps, then no changes are necessary

Install FileCloud Addins URL

This URL that goes to the add-ons section of downloads in the FileCloud website. The current user interface does not include a link that goes to this URL, but if you add custom links, you may use this URL.

Product Help URLThis is the URL of the product's online help. By default it goes to the FileCloud support documentation.
Product Facebook URLIf this is set, the user UI will contain a link to open this URL in the account dropdown menu. Set this to empty string to remove this link.
Product Tech Support URLThis is the url that will be opened when user clicks on "Help & Support" in the drop down menu.
Initial User Web Portal Path
This path can be used to customize which folder the web interface navigates to when a user logs in. Example: #expl-tabl./EXTERNAL
Warning: If all users don't have access to this path, then they might not see anything when they login. 
Forgot Password URLFor External authentication like Active Directory or LDAP, it is possible to set a URL here so that when a user clicks on "Forgot Password", it takes them to the specific URL.

User Login Custom Option Label

This is to create a new label in More Options section of a login page, below forgot password, to redirect users to another option to reset the password.

User Login Custom Option URL

Specify the URL for the new label in More Options section of a login page, below forgot password.



To perform customizations, follow the following steps

  1. Log into the Administration portal
  2. Click on Customizations on the left navigation panel.
  3. Click on URL tab.
  4. Change the URL(s).
  5. Click Save.