Lock and Unlock Files in Sync

You can set a lock to prevent other users from opening a file.

Locking tells other users that you are actively using that file.

When a file is locked, the following conditions apply:

  • The owner of the lock has full access to that file and can modify it
  • An Admin can always override a lock
  • Users can download and view the locked file
  • Users cannot modify the locked file

When you lock a file, all of the following clients will be subject to the lock restrictions:

  • User Portal accessed from a web browser
  • FileCloud Drive
  • FileCloud Sync
  • Mobile clients
  • WebDAV

To lock a file:

  1. In your system tray, right-click the Sync icon and choose Open.
  2. In the mini-dashboard, click Open.
    Your Sync folders open in file explorer.
  3. Navigate to the file you want to lock, right-click it, and choose Show more options. Then choose FileCloud Sync > Lock file.


    If you have checked Show Lock Status in Icon Overlay in Sync Settings, the red lock overlay icon appears on the file.



To unlock a file:

  1. Right-click the file you want to unlock, and choose Show more options. Then choose select Unlock FileCloud File.


    The file is unlocked: