Manage IP Checks

In FileCloud Server, the IP address used when an administrator or user requests data is checked against the IP stored on the session.

  • This means that the session is invalidated if the user IP address changes (the user is automatically logged out).
  • For some environments, the IP address change is common and expected.

Now there is a checkbox labeled Disable IP Check that allows an administrator to control this behavior.

  • Select the checkbox to disable the IP check on every request. This allows you to avoid IP comparison on cookies.
  • The use of this option is only recommended if your IP address can change while using the system.

To configure this option:

  1. Log into Admin Portal.
  2. From the left navigation panel, select SETTINGS and then Misc and then General
  3. On the Settings screen, select the Misc. tab, and then the General  sub-tab.
  4. Next to Disable IP Check, select or clear the checkbox.