...
For example:
Sara Davis has copied the script for the contact form into her Web site and the user Denise L Jared T has filled out the form and clicked Send.
A channel is created in Sara's account that includes Denise Jared and Sara as members. The first message in the channel is the message Denise Jared entered in the form.
Sara receives a message telling her that Denise Jared has filled out a form and a channel has been created where they can communicate.
Jared receives a message telling him that a channel has been created.