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To help the ICAP server determine if a scan is required, the following headers are sent with every scan request:

Header X-FILECLOUD-USER-NAME - name of user performing the upload.
Header X-FILECLOUD-USER-EMAIL -  email of user performing the upload.
Header X-FILECLOUD-USER-TYPE - type of user performing the upload. Possible values are "full", "guest", and "limited".

To disable sending of these headers:

  1. Open the configuration file:
    Windows: XAMPP DIRECTORY/htdocs/config/cloudconfig.php
    Linux: /var/www/config/cloudconfig.php
  2. Add the line:

    Code Block

If scanning fails

If scanning fails because the ICAP server is down, a message appears on your screen, and your Manage Alerts page displays the message: