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The only member of a channel who can close or delete it is the channel owner.  Members who can archive (export the data) of a channel are the owner, admins, and managers.

Table of Contents

Info

This page shows you how to close, reopen and delete channels from the channel icon in the desktop. You can also complete these actions from the channel sidebar which you can access from within any channel. See Channel Sidebar: Finding Channels for help.


Closing a channel

Closing a channel makes it inactive, but as the owner, you can reactivate it. You can either close a channel from the AirSend dashboard or within the channel from the Channel's settings. 

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You can reopen a closed channel if you are the channel owner.

To find the closed channel, in the AirSend dashboard's Channel drop-down list, choose Show Closed or Show All. 
Channels drop-down list in dashboardImage Added

The channel appears on the desktop.

  1. Either reopen the channel from the AirSend dashboard: 
    Click the three dots in the upper-right corner of the channel icon, and click Activate channel.


  2. Or reopen the channel from within the channel:
    1. Open the channel, and in the channel toolbar, click the settings button:

       The Channel settings dialog box opens.
    2. Click Operations.
    3. Next to Activate Channel, click Activate.

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