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To The Adding Actions video on the page Files, Actions, and Wiki shows you how to add an action and assign a user and due date.

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When someone creates an action in an AirSend channel and assigns it to you, you will receive an email such as:
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Inside the email is a message telling you which channel the task has been created in and a link to the channel view showing the task.
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To view the action

1. If you are reading an email that has informed you about a new action, click View Action.
   The channel opens in AirSend, and the Actions tab of the right panel is selected.
   OR
   If you are already in AirSend, open the channel and click the Actions tab in the right panel.
   The tab displays All actions. These are all actions assigned (or not assigned) to any member of the channel.

   To view actions that are assigned to you, click My actions.
   

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   Actions are color coded by status:
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   Below the name of each actions is the member who created it,
   and when it is due or how long it has been overdue.

2. To view details about an action, click the down arrow.
   Now you can see who it is assigned to (in the My Actions list, this will always be you), and the exact time it is due. The drop-down list shows the status, which in the case of the following example, is Pending. 
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3. new action is listed and shows any details, such as the assignees, below it.
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   Info
   If an action has been assigned a due date, and the date is overdue, a red dot with an overdue notice appears below the action.

   
   

To add a subtask

1. In the Action tab, hover over the action and click the Subtask icon.
   
   
   
2. In the text box that opens, add a name for the subtask.
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   The subtask is added.
3. Hover over it, you will see the same options for assigning a user or a date or performing other actions on it.

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1. Open the channel in AirSend, and click the Actions tab in the right panel.Expand the action.
2. Click the drop-down list and choose Completed.
   The dot check box next to the action title turns green. 
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   A changed action notification is sent to each channel member's AirSend account. In addition, an email is sent to each member notifying them of the change.
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   The action disappears.
   

To view completed actions:

To view actions that have been checked as completed, click the check icon across from the Search actions box.
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Click it again to view only incomplete actions.

To delete an action

1. Open the channel in AirSend, and click the Actions tab in the right panel.Expand the action.
2. Click the three dots to the right of drop-down list.
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3. Click Delete.
   The action disappears from the Actions tab.

To move an action to another channel

You can move an action to another channel, but only if any users that the action is assigned to are also members of that channel. The following video shows you how.