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Info

Support for Mobile Device Management (MDM) app configurations is available for the following FileCloud versions:

  • iOS 18.2.10
  • Android 18.2.1

FileCloud support complies with the AppConfig Community Standards.

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 Mobile device management (MDM) is an industry term for the administration of mobile devices, such as:

...

MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices.

Mobile devices can also be managed through:

  • Enterprise Mobility Management (EMM)
  • Unified Endpoint Management (UEM)


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titleWhy use MDM?

MDM is typically a deployment of a combination of the following:

  • on-device applications and configurations
  • corporate policies and certificates
  • backend infrastructure

The reason for using MDM is to simplify and enhance the IT management of end user devices.

In modern corporate IT environments, the sheer number and diversity of managed devices (and user behavior) has motivated MDM solutions that allow the management of devices and users in a consistent and scalable way.

The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.


How Do I

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Add FileCloud to

...

My MDM?

Warning

Remember that MDM settings are case sensitive.

When typing in configuration settings such as account and SSO information, make sure you are using lowercase letters.


Expand
title1. Enroll Your Device

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Step1Enroll
Step1Enroll
When you enroll your device, you are issued an MDM certificate. This certificate is used to communicate with your MDM service.

Since there are many MDM providers and way ways to enroll, please check your MDM documentation for instructions on how to enroll your device.

You must enroll your device! It doesn't matter to FileCloud if it is a personal or company-owned device.

  • Personally-owned devices - in this scenario the MDM only manages some apps and those apps' configurations
  • Company-owned devices - in this scenario the MDM manages everything, including the ability to remotely wiping wipe clean all content from the device




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Expand
title2. Add FileCloud to Your MDM

Again check

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Step2AddFC
Step2AddFC
Since there are many MDM providers and ways to add applications, please check your MDM support documentation, but we give here an example for a knwon MDM service: VMWare's https://www.air-watch.com

• Go to:

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• Search for the app

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Once added you'll be asked to add an assignment and configure the app for your usersdocumentation for instructions on:

  • how to add the FileCloud to your MDM software.

In general, the steps for adding FileCloud to your MDM will include:

  1. Open your MDM software.
  2. Search for the FileCloud app.
  3. Choose to add the FileCloud App.

For example, in VMware's AirWatch MDM:

  1. Open your MDM software.

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2. Search for the FileCloud app.

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3. Add the FileCloud App.

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Once added you will need to complete the following steps:

  • Assign the FileCloud App
  • Configure the FileCloud App

These steps are discussed below in Steps 3 and 4.

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Workspace ONE® is powered by VMware AirWatch, which is the unified
digital workspace platform that simplifies and secures app
access and IT management.




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title3. Assign the FileCloud App

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You can access these settings either when adding the app as above, or afterwards navigating to:

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• Then either add an assignment or edit an existing one

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Step3Assign
Step3Assign
Assignments allow you to edit the settings of an application to exclude or include specific devices, use Groups, profiles, and compliance policies. 

  • You can edit Assignment settings when adding the app
  • To change or edit the settings, navigate to the app in your MDM software and find the Assignments section


In your MDM software, navigate to the FileCloud app

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Add an assignment

OR

Edit an existing one

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For FileCloud, use the following assignments:

Managed Access = Enabled

Remove On Install = Disabled

Prevent Application Backup = Disabled

Make App MDM Managed if User Installed = Enabled

App Tunneling = Disabled

Application Configuration = Enabled


(lightbulb) Once you set Application Configuration to Enabled, you can configure FileCloud.

To configure FileCloud, use the steps below in 4. Configure the FileCloud App

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For us the important settings are:

• Set Application Configuration → Enabled

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title4. Configure the FileCloud App

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Step4Configure
Step4Configure
Once you set Application Configuration to Enabled, you can configure FileCloud.

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To configure FileCloud, you can do one of the following:

  • Upload the XML configuration file
, either this FileCloud MDM specfile.xml or this FileCloud MDM specfile simple.xml which will populate
  • . This populates the configuration fields for
the admin
  • an administrator to configure.

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Note: Feel free to delete the
  • Manually enter the XML. If your MDM doesn't recognize any of the provided XML spec files, you can enter these values manually.


Tip

You can delete any configuration fields that do not apply to your organization.

Note:

Sensitive information such as password are best removed from the configuration. When not present users will be prompted to input their password manually on the device once.

Note: If your MDM doesn't recognize any of the provided XML spec files, you can enter those values manually:

- account (String): Account /


Upload a configuration file:

Values you can enter manually:

XML TagTypeDescription
accountStringEnter the name of the account you want to setup
- sso (String): SSO /
ssoBooleanSet this value to true to create an SSO account
-
password
(
String
):
Password
/ Password
of the account to setup (for non-SSO accounts)
-
server
(
String
):
Server address / URL of your FileCloud server (MUST start with http:// or https://)

-
enforce_authenticationStringEither code, sso or password
enforce_lock
(Boolean): Enforce lock /
BooleanSet to true to prevent login if an app-specific passcode has not been set
-
disable_edit
(Boolean): Disable edit /
BooleanSet to true to disable operations such as rename, copy, upload (if applicable)
-
disable_download
(Boolean): Disable download / Set
Boolean Set to true to disable prevent file and folder downloads
-
disable_openwith
(Boolean): Disable 'Open with...' /
BooleanSet to true to disable "Open with…"
-
disable_share
(Boolean): Disable Share /
BooleanSet to true to disable "Share" operation
-
disable_favs
(Boolean): Disable Favorites /
BooleanSet to true to disable "Add to
Favorites
Star" operation