Page tree
Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 13 Next »

FileCloud Outlook add-in brings the powerful features of filesharing to the Windows desktop and Outlook. The Outlook add-in enables the user to:-

  1. Share a file or folder that resides on the FileCloud directly from outlook.
  2. Upload a file to FileCloud and share directly from outlook.
  3. Ability to share a file as an attachment or generate a link.

This seamless integration with MS Outlook will improve the efficiency and productivity of any outlook user when sharing files or folders within the organization or with 3rd party vendors.  Therefore, the Outlook add-in brings the FileCloud to the email platform and integrates the cloud access in the user’s workflow. 

System Requirements

FileCloud Outlook Add-In has been tested in MS Windows 7 OS with MS Outlook 2007 and above. 

However, if you have an older version of Outlook (2000 and above) running on a Windows platform, you are welcome to try and let us know.


Installation

  1. Download and install the FileCloud Outlook Add-In through this link Outlook Add-In Download
  2. Accept any security warning and continue installation.
  3. Once installation is complete, please restart the outlook.

Once installed, FileCloud will appear as an Outlook Ribbon on the New Mail Compose Window with the following buttons:-

  1. Share from FileCloud
  2. Upload and Share
  3. Settings.

Settings

The settings button enables you to set the login credentials, the default upload folder used for file uploads and the share method. 

The login credentials when set is encrypted and stored securely.

The default upload folder designates the FileCloud folder to which the file is uploaded.  When the default folder is not designated, you will be prompted for an upload folder path when uploading a file. 

Auto Upload tab can be set so that you can automatically upload and share files greater than a certain size.

The share method indicates whether the file must be shared as a link which is the default or as an email attachment. However, all folders are shared as a link from FileCloud.

Email Note: Any note save here will be appended to the share detail on your email

Email Display: Allows you to set the default position of the share detail in the email body. The default position can either be at the top of the email body or bottom of the email body.

 

Proxy Settings:

The Proxy Settings must be set, when your network uses proxy server or you would like FileCloud Outlook Plugin to use a proxy server. You must contact your network administrator to get the Proxy Server Address, Port, Username and Password to connect to your proxy server.

 

Share from FileCloud

You can browse any file or folder that resides on the FileCloud and share. 

When a Folder is shared, FileCloud creates a public share, generates a link and writes the link details back to the email body.

On the other hand, when a File is shared the file can either be shared as a link or as an attachment based on your settings.  When the file is shared as a link, FileCloud creates a public share, generates a link and writes the link details back to the email body.  When the file is shared as an attachment, the FileCloud downloads the file and adds an attachment to the email body and no public share is created.

Upload and Share

You can upload any file from your local drives to FileCloud and share the file. Once the file is uploaded to the FileCloud server, the file can either be shared as a link or as an attachment based on your settings. 

When the file is shared as a link, FileCloud creates a public share, generates a link and writes the link details back to the email body.  When the file is shared as an attachment, the FileCloud does not create a public share but directly attaches the file to the email body after it is uploaded to the FileCloud server.

 

Troubleshooting

I am not able to see the FileCloud Outlook add-in inside Outlook.

At times, MS Outlook may disable an add-in if there is a 0.234 second delay in starting the outlook for any reason.   Go to File=>Options=>Add-Ins.  Find the FileCloud Outlook Add-In from the disabled add-ins list and enable the add-in. You can set the outlook to always enable FileCloud Outlook add-in so that it does not get disabled.

Where is the log file stored?

The log files for Outlook add-in are automatically stored under %APPROOT%/filecloudoutlookaddin/data folder.  The log file does not store any secure data. In case, you run into problems, you may have to send us the log file to ensure proper troubleshooting. 

  • No labels