The ability to share publicly but still require a password to access the share is available in FileCloud Server version 13.0 and later.


Beginning with FileCloud version 19.3, users will be asked to complete a CAPTCHA form after a certain number of failed attempts to access a password-protected file.

You can share a file with any user, even one without a FileCloud account, and then for security you can require a password. 

That means when you share a file, you can leave the default settings in:


  • Allow Everyone = selected


  • ExpiresNever Expires
  • Restrict Downloads = No Restrictions. This allows any user to download a file an unlimited number of times. 
  • Email File Change Notifications = YES.  This sends an email notification when a file is opened or downloaded for a public share.

However, you must set:

  • Enable Password Protection = YES. This requires a user to first provide a password before accessing the file.

FileCloud will create a randomly-generated strong password, or you can set your own. 

(lightbulb)  When you share this link through the FileCloud email template, the password information will be given.

To share a file with everyone and require a password:

  1. Open a browser and log in to the User Portal.
  2. In the User Portal, click My Files.
  3. Select the file you want to share.
  4. Click the Share button.
  5. In the Share Link dialog box, click Advanced Options.
  6. On the Manage Share dialog box, in Share Options, for Enable Password Protection, select Yes.
  7. A random password is created and set automatically. To change the password, remove the password and type in your own. 
  8. To save your changes, click Update.
  9. To send an email with the link and password to a user, click the email button.
  10. On the Send Share via Email dialog, type in your Name and Email, and the email address you want to send the message to.
  11. To send the message, click Send Email.

Anyone you share this information with can access the shared file, but first they are prompted to enter the password.