FileCloud Drive Two-Factor Authentication

FileCloud Drive supports two-factor authentication (2FA) codes when your administrator enables 2FA in the FileCloud server. 

  • The code is required the first time a new device is connected.
  • On subsequent logins to FileCloud Drive the user is prompted to enter a new 2FA code.

(lightbulb)  Two-Factor authentication codes are required if the device record is removed by your Administrator from the Device Management panel

To log in when 2FA is enabled:

  1. When you log in to Drive for the first time, the dashboard appears as:

You receive your authentication code by the method configured by you administrator, such as email or SMS.

  1. Enter the code, and click Submit.
  2. You are logged in and taken to the next Drive wizard screen, Download Limit.