Install Sync on Windows

Current FileCloud Sync users (DocIQ users): Later this year, DocIQ will be deprecated, and FileCloud will no longer support it. Although you can continue to use DocIQ, we recommend using FileCloud for Office, which can be downloaded from the Office add-ins store. Now, when you upgrade FileCloud Sync, you are given the choice of using FileCloud for Office or continuing to use DocIQ. If you choose to use FileCloud for Office, please see the FileCloud for Office with Sync documentation.

You must install FileCloud Sync before you can begin synchronizing documents on your local computer to the FileCloud Server site.

To install Sync on Windows:

  1. Download FileCloud Sync App from
  2. After successfully downloading the App, run the execution file FileCloudSync.exe.
    The first screen of the wizard currently gives you information about the new FileCloud for Office feature.
  3. Click Next.
  4. Leave the checkbox checked, and click Next.
    If you are already a Sync user using DocIQ, and this is an upgrade, the next screen gives you the option of using DocIQ or FileCloud for Office. For more information, see Using FileCloud for Office with Sync. If you are a new Sync user, the following screen does not appear.

    The next screen appears as in the following screenshot.
  5. Click Install.
    The wizard shows the installation's progress.

    When installation is complete, the following screen appears:
  6. Leave Yes, restart the computer now selected to restart your computer and begin using Sync or the latest version of Sync, and click Finish.