Log in with Two-Factor Authentication on Android

To log in with two-factor authentication, your administrator has to configure this feature.

 Your company might require you to use two-factor authentication.

  • Two-factor authentication provides an extra layer of security.
  • In order to access FileCloud, you must know not only the password and username for your account but also an extra security code that is sent to you.

If you cancel a login attempt without entering the security code, and then re-enter your FileCloud account information, you will be sent a new security code.

Once you successfully log in, you will not have to enter a security code again unless your administrator deletes your Android from FileCloud's list of devices.

To log in with two-factor authentication:

  1. Open the Filecloud app.
  2. Type in your username and password.

    You are prompted to enter your security code. Your admin can tell you if your security code is sent to you by email, sms, or another method.
  3. Enter your security code into the prompt, and click Login.

    You are logged in to your FileCloud account.