Logging in with Device Authentication on Android

Logging in with a device authentication code requires you to enter an additional code that confirms you are approved to log in through your Android device. 

Admin configuration for Device Authentication

To enable users to use a device authentication code to log in, you must enable it in the admin portal's settings.

To enable Code based device authentication:

  1. Open a browser and log in to the Admin portal.
  2. In the left navigation pane, click Settings.
  3. On the Manage Setting screen, select the Policies tab.
  4. In the Manage Policy section, select Global default policy. 
  5. Select the option for Enable Code Based Device Authentication. 

Normally users can login using desktop apps using device authorization code without having to get admin approval. The administrator optionally can configure FileCloud to require user's new devices to be approved by admins before being allowed to be used to login into FileCloud. 

To require admin approval, select the policy option in Settings→Policies→Global Defualt Policy. Note that admin approval can be disabled by policy for some user accounts by creating a separate policy.

When this option is enabled, when a user account attempts to login with a new device, the request is sent for approval by the admin. The device shows up in the Devices tab in the Admin portal.


Select Permissions and select the "Allowed" option to approve the device.

Once approved, the user can now login into their account and approve the device to get the device authorization code as usual.

Note that once the device is approved, the user can re-attempt the whole device code based authentication flow without re-requiring admin approval.

User Login

Once code based authentication is enabled, follow these steps to login with mobile apps :

  1. Go to log in and click Device Code Authentication.

    2. Enter your account and click Request access.

    If the request was successful, you will get the following dialog which requires a device authentication code to login. Click Confirm after inputting the code.

    1. To get the device authorization code, you will need to login into the user website and access the Devices section (go to Settings and click the Devices tab) to approve this device request.

    2. Click the check under Actions.
      A dialog box with a Device Authorization Code opens.

    3. Enter the code into the Authorization Code field on your phone and click Confirm.