View File Operations in iOS

You can view records of recent uploads and downloads, copies and moves, and sync operations in the File Operations window.

The File Operations window opens automatically after you perform one of these operations. If the operation is still being performed, the window shows you its progress; if the operation completed successfully the window displays a Complete message. When the progress bar or message disappears, you can see records of the operation and previous operations.

Here the, user downloads the file Example2.docx.

The File Operations window opens and shows the message Download Complete.

When the message disappears, the user can see the downloaded file Exmple2.docx, and can also perform preview, share, download and other actions on the file by tapping the icons next to it.

If the file completes with an error, a red dot appears next to its tab, and when you click the tab, the file is shown with an error message.

You can also open the File Operations window manually to view records of recent operations.

Opening the File Operations window manually

To open the File Operations window manually:

Tap the menu icon in the upper left of the screen.

A navigation pane opens.
Tap File Operations.
The File Operations window opens to the Transfers tab or the last tab you opened.

The Transfers tab (uploads and downloads)

The Transfers tab lists all recent upload and download operations.

You can filter which transfers are shown by tapping the All drop-down arrow and choosing an option.

The Operations tab (copies and moves)

The Operations tab lists all recent copy and move operations.

You can filter which operations are shown by tapping the All drop-down arrow and choosing an option.

Resolving issues on the Operations tab

If a copy or move is fails, the Operations tab displays a red dot. To view failed operations, choose Failed in the Filter operations drop-down list.
If there is a way to resolve the failure, buttons under the issue give you the option of resolving it or cancelling it.

If you attempt to copy a file or folder into its original location, the copy operation fails, but gives you the option of duplicating the file in the location or cancelling the operation.

If you tap Canceled, the Duplicate and Cancel buttons are removed. (Now the listing can be found by filtering on Canceled instead of Failed).

If you tap Duplicate, a copy of the file with a number appended to it is added to the same location, and the failed result is replaced with a successful one.

The Syncs tab (offline sync and media sync operations)

To view the results of Sync operations:

Select the Syncs tab if it is not already selected.
The Syncs tab lists the most recent offline sync operation, either in progress or recently completed. The tab also shows the most recent completed or in progress media sync.
To view detailed information or logs of a sync, click the arrow next to the listing.

File/folder sync log

Media sync in progress

To filter sync logs

You can filter sync logs by tapping the drop-down arrow next to the Filter Logs field and choosing an option.

For example, if you want to see a list of sync errors, you can choose Error to view them all together.
To view a particular error in context of the log, tap the info icon next to it.

A More Details box shows you the error as it appears within the log, so you can see its context.

For more information about sync operations, see iOS File Sync.