For users of Amazon S3 or Microsoft Azure storage, when files were uploaded in chunks, each chunk uploaded was overwriting the previous one; therefore, the original file was not saved. This was due to a bug in file id generation.
Note: Files larger than 20MB are uploaded in chunks.
This has been fixed in FileCloud version 184.108.40.20634
If you are using the FileCloud on-premise installation, please update it to the latest version, which is 220.127.116.1134 or greater.
If you are using FileCloud online, your site is not impacted by this issue.