Download User Files and Folders

As an administrator, you can manage the files that are stored on your FileCloud Server site.

  • This allows you to protect and maintain your system.

  • You can easily download all of a user's files by downloading the My Files folder.
  • Folders will be zipped first and then downloaded.

If the user has uploaded changes to a file, you can:

  • download the latest version
  • download a previous version

(lightbulb) Look for the Versions button icon

Having older versions on the site also allows you to:

Restore the previous version of a file and make it live

Remove previous versions to save space

To download user folder and files:

  1. Open a browser and log on to the Admin Portal.
  2. From the left navigation menu, select Users.
  3. On the Manage Users page, select a user, and then click the Edit icon .
  4. On the User Detail dialog box, click Manage Files.
  5. The Manage Files for <User> window opens.
  6. Navigate to the folder or file you want to download.
  7. Select the file or folder.
  8. To download the latest version of a file, click the Download icon .
  9. To download an earlier version, click the Version icon .
  10. Select the version from the list and then click the Download icon .