Known Issues

  • In FileCloud Desktop, when a file inside an Azure or S3 Network Folder is edited, FileCloud erroneously detects a conflict. Therefore, the local version of the file is renamed as a conflict file, and the server version is unchanged. To resolve this, confirm that this is not a legitimate conflict, and rename the local version back to its original name. This issue will be fixed in the future.

  • The latest updates to RHEL 9 have created a licensing issue that impacts all production, trial, and community edition installations of FileCloud running on RHEL 9.

    If you are running FileCloud Server on RHEL 9 and perform the latest package update on your Linux installation, FileCloud will be unable to process your currently valid license and will prompt you to update it when you log in to the admin portal. In addition, a license expired message will appear to users when they attempt to log in to the user portal. 

    As a workaround, do the following:
    1. Open /etc/pki/tls/openssl.cnf
    2. Append the following lines to the end of the file:
      [openssl_init]  
      alg_section = evp_properties
      [evp_properties]
      rh-allow-sha1-signatures = yes 
    3. Restart the FileCloud server.

        A permanent resolution to this issue is pending. 


  • Password protected PDF previews are not showing watermarks. This is an issue with the third-party application used for previewing PDFs, and will be resolved when an update of the application becomes available.