Cancel User Uploads in Progress

This action:

  • Is recorded in the Audit log as: "Action performed by ADMIN"
  • Cannot be undone

As an administrator, when a user is uploading a file and you want to cancel the upload, if it is only partially completed, you can cancel it using the Remove All Incomplete Uploads button using the Include in-transit option.

  • This is useful if you discover the file is infected and want to stop the upload
  • If the file is too large or contains inappropriate content, you can cancel the upload before it completes


To stop all partial user uploads from completing:

  1. Open a browser and log on to the Admin Portal.
  2. From the left navigation menu, select Users.
  3. On the Manage Users page, select a user, and then click the Edit icon .
  4. On the User Detail dialog box, click Manage Files.
    The Manage Files for <User> window opens.
  5. Click the Remove all incomplete uploads icon .
  6. On the Incomplete Files dialog box, select the Include in-transit checkbox.

  7. Click OK.