Basic Settings

The ability to set the Date and Time format is available in FileCloud Server version 19.1 and later.

Administrators must configure the basic settings listed below.

Basic Settings Checklist

To access the settings:

  1. Open a browser and log into FileCloud Admin Portal.
  2. In the left navigation panel, click Settings.
  3. Click the Server  tab, which is normally the default view.
    It is very important that the Server URL is a valid externally accessible URL. This URL will be used for creating shares.
    Also if you are running multi-tenant setup, the URL is used for background cron job processing, so make sure the URL is accessible from the server running FileCloud.
    The following settings can be set on the Manage Settings screen on the Server tab, unless otherwise noted.

    Settings NameDescription
    Service NameThe name to be used when referring to your FileCloud service. This is used in email messages, in the zip filename for multiple downloads, and anywhere else your service is referred to by its name.
    Server URL

    This is your DNS entry registered with DNS service. example xyz.company.com . This is the URL by which users will access FileCloud service.
    It is also required that you make this server DNS name externally accessible via any firewall you might have.

    NOTE: Be sure to use the appropriate protocol prefix https:// or http:// . For production, it is highly recommended to use only https://

    Session Timeout

    Number indicating the number of minutes the authentication is valid. If the browser is closed, the session will be logged out. To modify this behavior, see User Session Expiration

    PLEASE NOTE: Session Timeout value is only applicable for Web browsers and not for other FileCloud clients such as Sync, Drive, Outlook Add-in etc as they store the login credentials.

    ValueMeaning
    15 (default value)

    Session expires in 15 minutes (minimum session timeout), will always expire when browser session is closed.

    1Session Expires in 1 minute, will always expire when browser session is closed.
    60Session Expires in 1 hour, will always expire when browser session is closed.
    Allow Sync AppsThis switch can be disabled to block all Desktop Sync Apps from connecting to this server. Default value is "Enabled"
    Allow Advanced TelemetryAllow FileCloud to gather diagnostic and usage data.
    Default User Portal Language

    Use this drop down to select the language that is used when a user logs on to the User Portal.

    Set the Language

    Default Admin Portal Language

    Use this drop down to select the language that is used when an administrator logs on to the Admin Portal.

    Set the Language