Server Settings

Server settings include the Server Name and Server URL, which you must set before using FileCloud, as well as other server-related settings such as the session timeout period and the languages of the user portal and admin portal

To set the Server settings:

  1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Server .
    The Server settings page opens.
  2. Fill in the settings as shown in the following screenshot, using the table below as a guide.


    Settings NameDescription
    Service NameThe name to be used when referring to your FileCloud service. This is used in email messages, in the zip filename for multiple downloads, and anywhere else your service is referred to by its name.
    Server URL

    The URL by which users access your FileCloud site, for example, https://xyz.company.com.

    Session Timeout

    The number of minutes the browser session is valid. 

    If the browser is closed, the session is logged out.

    By default Session Timeout value is only applicable for the user portal and not for other FileCloud clients such as Sync, Drive, and FileCloud Desktop. To apply Session Timeout to other clients, see User Session Expiration

    ValueMeaning
    15 (default value)

    Session expires in 15 minutes (minimum session timeout)

    1Session Expires in 1 minute
    60Session Expires in 1 hour
    Allow Sync AppsEnabled by default. Disable to block all Sync apps from connecting to this server and performing sync operations. xx list the actual apps xx
    Allow Advanced TelemetryAllow FileCloud to gather diagnostic and usage data.
    Default User Portal Language

    The language that is used when a user logs in to the user portal.

    Default Admin Portal Language

    The language that is used when an administrator logs in to the admin portal.