Manage IP Checks
In FileCloud Server, the IP address used when an administrator or user requests data is checked against the IP stored on the session.
- This means that the session is invalidated if the user IP address changes (the user is automatically logged out).
- For some environments, the IP address change is common and expected.
Now there is a setting labeled Disable IP Check that allows an administrator to control this behavior.
- Enable the setting to disable the IP check on every request. This allows you to avoid IP comparison on cookies.
- The use of this option is only recommended if your IP address can change while using the system.
To configure this option:
- In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Misc .
By default, General settings are opened. - Scroll down to the Disable IP Check checkbox, and enable it.
- Click Save.