Mixed AD Domain Environments

In some AD environments, there may be multiple UPN domain suffixes set up in a mixed AD hosting setup and the UPN prefix names might not be unique in those cases.

Normally FileCloud uses the UPN prefix names as the usernames, and if they are not unique, FileCloud may not be able to identify the user account correctly.

Therefore, for FileCloud to authenticate in an environment where this occurs, you need to set up the AD connection information slightly differently. In these cases, the account sAMAccountName will be used as the user id. 

1. Disable the checkbox "Users have the same UPN Account Suffixes" 
2. Set the AD Logon Name Prefix parameter, which is the prefix used in the non-editable part of the User logon name (pre-Windows 2000).
   
   
   

Users can log in using either their email or sAMAccountName.