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Configure DocIQ for Sync

DocIQ gets all configuration information from FileCloud Sync and Drive.

For example, when a file is opened from Sync, DocIQ will know which FileCloud account you are using.

  • This allows DocIQ to show you information about the file that is uploaded to the FileCloud Server site in the Office application.

There are a few properties that can be configured in Sync and Drive for DocIQ:

OptionDescriptionHow to Configure

Enable or Disable DocIQ Integration

This option removes the DocIQ panel that is shown in a Microsoft Office application after DocIQ is installed and enabled.

This option is useful if you only need to disable DocIQ for a short time while troubleshooting computer issues.

This option does not permanently remove DocIQ. To remove DocIQ, you have the following options:

  • uninstall Sync or Drive
  • use the Windows Programs Control Panel to remove DocIQ
  1. In your system tray, right-click on the Sync icon and choose Open.
  2. At the bottom of the mini-dashboard, click Settings.
    The Settings page opens in the main dashboard.
  3. Beside Miscellaneous, disable DocIQ by unchecking DocIQ Office integration.
  4. To enable DocIQ again, check DocIQ Office integration.

This configuration can be set in the admin portal (via centralized device configuration) using the following command:

<cloudsync>
<officehelperdisabled>0</officehelperdisabled>
</cloudsync>

Setting this value to 0 will enable DocIQ automatically, and setting it to 1 will disable DocIQ automatically.


Automatically enable Lock on file open

This creates the following scenario:

  • When a supported file from Sync or Drive is opened
  • DocIQ will automatically attempt to lock the file, with read allowed status.
  1. In your system tray, right-click on the Sync icon and choose Open.
  2. At the bottom of the mini-dashboard, click Settings.
    The Settings page opens in the main dashboard.
  3. Beside Miscellaneous, disable automatic locking in DocIQ by unchecking Automatic locking in DocIQ.
  4. To enable automatic locking in DocIQ again, check Automatic locking in DocIQ.

This configuration can be set in the admin portal (via centralized device configuration) using the following command:

<cloudsync>
<officehelperlockonedit>1</officehelperlockonedit>
</cloudsync>

Setting this value to 1 will enable locking automatically, and setting it to 0 will disable locking automatically.