User Account Types

Once an enterprise installs FileCloud, the FileCloud administrator will provide each user with an account.

Table 1. User Types Comparison 

User Access Feature

Full Access

Guest Access

External Access

User Portal (Web Browser) Access

Permitted

Fully functional

Permitted

Not all functions available
Permitted
Not all Functions Available  
View shared filesPermittedPermittedPermitted

View Network Shares

Permitted

Permitted

Only via shares created by users

 

AuthenticationLocal / ActiveDirectoryLocal / ActiveDirectoryLocal Only
Mobile App Access

Permitted

Fully functional

Permitted

Not all functions available
Not Available
Personal storage in FileCloudAvailableNot AvailableNot Available
Share files with other users

Permitted

PermittedNot Available
Access storage using Cloud DrivePermittedPermittedNot Available
Sync storage using Cloud SyncPermittedPermittedNot Available
SSO LoginPermittedPermittedNot Available
Group MembershipCan be member of any groupCan be member of any groupCan be member of any group except Everyone.
Admin AccountCan be Admin AccountCan be Admin AccountCannot be an Admin Account
Team FoldersPermittedPermittedPermitted
Automation AppPermittedPermittedNot Available
File and Folder CommentsPermittedPermittedNot Available
2FAPermittedPermittedAvailable by license beginning in Version 20.2 for Enterprise Advanced customers. 

Once a user account is created, it can be assigned different access levels. There are four different access levels for a user account.

Admin Access

An account with admin access level has complete control over the FileCloud system. This account will be used to manage the FileCloud server instance. Other users can be marked as 'admins' and given limited set of permissions.

Full Access

An account with full access has its own private cloud storage space in the "My Files" area. These users can:

  • store files in their own private cloud storage space
  • view/download files stored in their storage space
  • view/download files shared with them by other user accounts

Guest Access

An account with guest access level have restricted access to the FileCloud system. These user accounts do not have a private cloud storage. These users can:

  • view/upload/download files shared to them by other user accounts
  • They can re-share content if they have permissions

External Access

An account that can only be used to access the User Portal through a Web browser. External Accounts can:

  • view/upload/download content shared with them 

External Access accounts can only be local user accounts.