User Alerts

The ability to unsubscribe from alerts is available in FileCloud version 17.3 and later.

You are automatically alerted in real-time when changes occur to your files. 

You are also notified when:

  • You are identified in comments with @username
  • Shared folder access changes 
  • A system-level alert is sent


  • Click the bell icon in the upper-right of the screen to display any alerts.
  • You will also receive an email message for each notification.

Yes, you can opt out of the email notifications.

If there are a large number of changes and you are seeing too many email notifications, you can unsubscribe from the notifications.

To unsubscribe:

  1. In the user portal, click your name in the upper-right corner of the screen and choose Settings.
    The Settings page opens to the General tab.
  2. Click the Account tab.
  3. In the Account window, click Unsubscribe From Email Notifications.

    A dialog box prompts you to confirm.
  4. Click Unsubscribe.