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Disable ServerSync Notifications

 If you are receiving too many email messages, you can disable the notifications raised by ServerSync.

Notifications are normally sent for:

  • Errors 
  • New files uploaded 
  • New files downloaded

(warning)  After you disable or enable notifications, you must restart ServerSync for the changes to take effect.


To disable all ServerSync notifications:

Clicking the Disable Notifications checkbox disables all notifications including sync client errors and version updates.  In FileCloud Version 19.3, the ability to disable all notifications except error and version update notifications became available. 

  1. In the System Tray, right-click on the ServerSync icon, and then select Settings.
  2. On the Settings window, in the Other Settings section, click Edit.
  3. On the Settings window, on the Advanced tab, select the Disable Notifications checkbox.

  4. Click Save.
    You are prompted to restart ServerSync.

  5. Restart ServerSync.


To disable general notifications but allow error and update notifications:

This option became available in FileCloud Version 19.3.

  1. Open %APPDATA%/FileCloudServerSync/syncclientconfig.xml
  2. Add the following code:
     <rowentry>
            <name>disablenotifications</name>
            <type>bool</type>
            <value>1</value>
        </rowentry>
  3. Restart ServerSync.