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Endpoint Backup Settings

FileCloud lets you configure automatic backup settings for users' files and folders to ensure their data is secure.

Note: FileCloud supports backing up files and photos from different devices.

What Do You Want To Do?

To configure the backed up settings for all users:

  1. Log in to the FileCloud admin portal.
  2. In the navigation panel, click Settings.
  3. Click the Endpoint Backup tab.
  4. Configure the settings according to the following descriptions:


Table 1. User backup settings in the admin portal

Settings NameDescription
Allow Users To BackupThis setting allows users to back up files and folders using the Cloud Sync app. See Backing Up Files.
This setting also enables you to configure Sync backup of specific files and folders for all users. See Globally Backing Up User Files and Folders.
Allow Camera Uploads

This settings allows Mobile clients to back up photos and videos automatically to their FileCloud accounts.
Turning off this setting prevents this server from being used to back up audio/video files. 
This path cannot be changed.

All camera uploads are stored in the user's backup folder.
For example, if the user name is jdoe, the camera uploads are stored in /jdoe/backups/<phone name>

NOTE: This location cannot be synced

Backup Path

This is the location where automatically updated media and backup files are stored. This is a read-only field meant for display only.

You can override this path for specific users to have them back up to a different location.

Backup Notification EmailThis is an additional email ID to which Backup Complete notifications are sent.




It is possible to set a different backup folder path for each user, overriding the default global path specified.

You must know the exact folder path you want to use.

For more information, see Filecloud Specific path.


To set the Backup Path for a user:

  1. Log in to the FileCloud admin portal.
  2. In the navigation panel, click Users.
  3. In the Manage Users section, select the user whose backup path you want to set
  4. Click the Edit icon .
  5. On the User Details screen, scroll down to the Backup Path field.
  6. In Backup Path, type in the folder path you want to use.

  7. To save your changes, click Save.


To view details of the backed up files for a specific user:

  1. Log in to the FileCloud admin portal.
  2. In the navigation panel, click Users.
  3. In the Manage Users section, select the user whose backups you want to view.
  4. Click the Edit icon .
  5. On the User Details screen, click Manage Backups.


  6. On the Backup Devices screen, to view the paths backed up from a device, click Backups.

    .
  7. On the Backup Sets for client screen, click Backup History for a client.


  8. On the Backup Records for path screen, view the backup dates and number of files backed up.


Also see: