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Customize the User Login Screen

The following image displays the default FileCloud log-in screen, but you can customize the features that appear on it.

To customize the User Login screen


Admin users must have Customization permissions enabled to customize the user login screen. See Managing Admin Users for more information.


  1. Open a browser and log in to the Admin Portal.
  2. From the left navigation pane, click Customization. 

  3. Select the General  tab, and then the Login sub-tab.

    OptionDescription
    Show New Account Button

    Displays New Account button in user log-in screen. Enabled by default.

    The New Account button allows a user to create a new account for themselves, and depending on the configuration of Automatic Account Approval, have it automatically approved.

    Show SSO Link

    Check to show Single Sign On link in the login page:

    Note: If this is checked, but Show Login Options is unchecked, Single Sign On link is not shown.

    (lightbulb) The functionality of this button is determined by how you configure Single Sign-On Access

    Show Login OptionsUncheck to hide options in login screen such as Forgot Password and Single Sign On link even if Show SSO Link is checked.
    Login Panel Transparency

    Adds transparency to login panel.

    Set to:

    • YES (default)
    • NO

    (lightbulb) Enable this option if you are using a custom login background image.

    Login UI Additional Links

    Enter up to two additional links to be displayed in user login screen.
    Use the format:

    [Privacy Policy](https://www.yoursite.com/privacy)
    [Terms of use](https://www.yoursite.com/tos)

    The links appear at the bottom of the login screen:

    Phone Number Format HintEnter a hint to appear on screens where users can enter phone numbers. For example Include + and country code when entering phone number.
  4. Modify the settings for any of the options.
  5. To save your changes, click Save.

To customize for SSO log in

You can customize the user log-in screen to display the SSO log-in option along with the direct log-in option or to only display the SSO log-in.

To display the SSO log-in option along with the direct log-in option:

  1. From the left navigation pane, click Customization. 

  2. Select the General  tab, and then the Login sub-tab.

  3. Check Show SSO Link and Show Login Options.
  4. Save your changes.
    Now, when users access the user portal log-in page, they will see:


    On clicking the Single Sign-On link on the login page, the user is redirected to the SAML SSO Service web page.