About FileCloud for Administrators

FileCloud is a scalable, self-hosted, Enterprise File Sharing, Sync and Endpoint Backup solution.

The FileCloud solution is a cloud-agnostic enterprise file services platform.  You can self-host it on your on-premises servers and private data centers, or you can host it on public cloud IaaS providers like AWS, Azure or Google Cloud. 

A self-hosted solution such as FileCloud offers the same features and benefits of public cloud SaaS services, but doesn’t have many of the drawbacks of public cloud SaaS services, including:

  • Issues related to control over critical enterprise and customer data 
  • Concerns about security and privacy of data
  • Issues connected to regulatory compliance for many industries 
  • Issues related to data residency, sovereignty and ownership of critical data 
  • lack of customization: organization branding and custom TOS

FileCloud allows you to run your own private cloud storage and sync solution for your employees, customers and clients allowing complete control of your organizational data. FileCloud also allows you to expose your existing organizational folder and file shares (Windows NTFS File Shares, CIFS, NFS, etc.) outside using a web portal and mobile apps without using VPN.

The Underlying Architecture

FileCloud software is typically installed on a server (Linux or Windows). There is an admin portal to configure and manage the system. 

Once configured, users can access the FileCloud installation using:

  • Web browsers
  • Mobile apps 
  • Desktop clients that keep their desktop folders in sync

See a quick video on the FileCloud Architecture basics.

FileCloud Storage

FileCloud can manage and make available two types of storage: 

Managed Storage (My Files):

Managed File (My Files) Storage is fully managed storage that is maintained by FileCloud. Users get storage quotas and can access, share, and sync all files in managed storage. This is available in the My Files folder.

Network Shares:

Admins can optionally make available existing organizational folder shares available via FileCloud. Such shares can be accessed via web browser or mobile apps for instant remote access wherever you are. This is available in the Network Shares folders. 

See a quick video on the differences between Managed Storage and Network Shares.

FeatureManaged StorageNetwork Shares
ConnectionHDD, NAS Drive, CIFS, NFS Network Shares,  Amazon S3, Azure Blob StorageCIFS, NFS Network Shares,  Amazon S3, Azure Blob Storage
SyncYes (Realtime)

Scheduled sync 30 mins, 60 mins etc.
Real time available for folders with limited number of files (100K)

FileCloud DriveYesYes
Offline AccessYes via Sync AppYes via Sync App's Offline Access
Read NTFS PermissionsNAYes
Previous Versions SupportYesYes
Recycle Bin SupportYesYes
Text SearchYesYes, when indexing is enabled
MetadataYes (starting with 18.1)Yes
Governance - RetentionYesNo
Content ClassificationYesNo
Zero Trust File SharingYesNo
ServerSyncYes (starting with 17.3)No
ServerLink SupportYesNo
Path LimitsNo LimitsSubject to 256 max path limits when network shares are in Windows

Large Deployments

For small deployments, you can use FileCloud with Local Storage configuration.
For larger deployments, you would want to use redundant object storage systems like open stack or Amazon S3.
We also recommend using a HA configuration with a database cluster when running a system with many users.

Additional Resources

 FileCloud Tour


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