- Beginning with FileCloud 23.1, FileCloud no longer supports Ubuntu 18.04/20.04, CentOS 7/RHEL 7 and RHEL 8. In addition, FileCloud no longer supports Debian. If you are using any of those OS versions, please migrate to Ubuntu 22.04 LTS or RHEL 9.
- Beginning with FileCloud 23.1, Linux installation and upgrades moved to a new repository system.
The OS’s we currently support are:
Ubuntu 22.04 LTS
Since support for OpenSSL 1.1.1 ends on September 11, 2023, FileCloud 23.1 uses OpenSSL 3.0. which is not available for previous Linux versions, and therefore FileCloud requires installation or update on the Linux versions listed above.
MongoDB 6 requires use of the AVX instruction set, which is available on select Intel and AMD processors.
If your CPU doesn't have the AVX instruction set, MongoDB 6 will not run.
To check whether your CPU has the instruction set, run:
#lscpu | grep -i avx"
The ability to support FIPS licenses is available in FileCloud Server version 18.2 and later.
To prepare your environment for FileCloud, make sure that you have the required components.
Supported operating systems, installed software, and supported browsers
FileCloud Server now supports FIPS licenses in version 18.2 and later.
Enterprises who are subject to the FIPS regulations must install and run a FIPS-enabled operating system. For example, CentOS in FIPS mode.
When using a FIPS-enabled license, FileCloud Admins will see in the Admin Portal:
- Running in FIPS mode is prominently displayed
- SSO features are hidden
- Storage encryption option is always shown
FileCloud - supported operating systems
To run FileCloud, use one of the following supported operating systems:
- Windows Server 2016, Windows Server 2019, Windows Server 2022
- Ubuntu 22.04
- RHEL 9.0 onwards
For additional options to install on AWS/Azure, see the Installation page.
Additionally, FileCloud can be run inside a Virtual Machine that can be hosted in almost any operating system including macOS.
Client and mobile apps - supported operating systems
|Client App||Minimum Supported Version||Latest Supported version|
|FileCloud Desktop (Beta)||Monterey 12.6.3||Sonoma 14.0|
|FileCloud Sync||Windows 10|
|FileCloud Drive||Windows 10|
|FileCloud Outlook Add-in||Office 2018||Office 365 / Office 2021|
|FileCloud for Office||Office 2019||Office 365 / Office 2021|
|FileCloud ServerSync||Windows 10||Windows 11|
|FileCloud Gmail Chrome Extension||Chrome 88||Chrome 117|
|Save to FileCloud Chrome Extension||Chrome 88||Chrome 118|
|FileCloud Secure Viewer||Windows 10||Windows 11|
|FileCloud Desktop Edit||Windows 10|
|FileCloud for iPhone||iOS 14||iOS 17|
|FileCloud for iPad||iOS 14||iOS 17|
|FileCloud for Android||Android 6||Android 13|
|Microsoft Edge Web Client||Microsoft Edge v76||Microsoft Edge v117|
|Google Chrome Web Client||Google Chrome 55.0||Google Chrome 118.0|
|Mozilla FireFox Web Client||Mozilla Firefox 52||Mozilla Firefox 118|
|Safari Web Client||Safari 11||Safari 17|
- Microsoft Edge 15 and above
- Google Chrome 55.0 and above
- Mozilla Firefox 52 and above
- Safari 11 and above
Small Installations (~ 100 users)
- Intel(R) Xeon(R) CPU E5-2630L v2 or equivalent Quad Core CPUs (2 GHz or higher) (Higher the better depending on additional configuration such as indexers, SOLr, Preview services etc)
- Windows: 16 GB of RAM (higher is better) Linux: 16 GB (higher is better)
- Storage can be from Physical Disk, SAN, NAS etc
- Free disk space as needed
To support FileCloud, you might need to setup more powerful configurations to include the following:
- Use redundant object storage systems like open stack or Amazon S3
- Use an HA configuration with a database cluster when running a system with many users
Necessary network configurations
If you are using a load balancer, the HTTP response timeout must be set to 5 minutes or more.
The following are the ports necessary for the operation for FileCloud.
If MongoDB is set to run on a different computer from the Webserver , then Port 27017 on the computer running MongoDB must be accessible from the Webserver computer in order for it to connect.,
|IP Address||You need a public IP for the server running FileCloud. Typically, this means you need a static IP for the server as dynamic IPs provided by most ISPs keep changing.|
|Network Connection||You need a good quality network connection to the FileCloud Server. Minimum should be 512 Kbps upload and download for good experience. The faster the connection the better the experience.|
|Domain Name||You will typically need a top level domain name. For example: cloud.mycompany.com or mycompanycloud.com. You can purchase a domain name from any domain registrar and then point the DNS for that domain name to the public IP of the server that is running FileCloud.|
|SSL Certificate||You will also need a valid SSL certificate for your domain name to setup and use https with your filecloud server for best security.|