User Properties - Editable

The ability to update and remove a user's profile picture is available in FileCloud Server version 18.2 and later.

As a FileCloud administrator, you can see user properties and change them as needed.

To see a user's details and what they have permission to do:

  1. Open a browser and log on to Admin Portal.
  2. From the left navigation panel, click Users.
  3. In the users list, click on the row of the user you want whose details you want to view.
  4. Click the edit icon ().

After you make any changes and save them, the new property will be in effect immediately.

For example, after an administrator increases the storage quota for an account, the increased storage is available to the user as soon as the administrator clicks Save. 

Editable PropertyDescription
Profile Image

You can choose a new picture or remove the current one.

  • This is useful for IT Managers who also manage user images in Active Directory.
  • If no profile image is chosen, the default shown in the User Details panel is used by default.
Access Level

This is the access level set for this user. The possible values are:

  • Full Access
  • Guest Access
  • External Access
  • Enabled
  • Disabled

Only accounts with enabled status can login into their account irrespective of their access level.

Disabled accounts do not count towards the License Limit.

For more information:

User Access Levels


This is the type of authentication used to verify the user's account.

The possible values are:


External (AD/LDAP)

For more information:


Total Quota (GB)Field to set the total storage quota for the user account. The value set must be in GB.. This value will override the global storage quota settings.
EmailField to set the email ID for the user account. This value has to be unique for the FileCloud installation.
Secondary EmailAdditional email account.
Display NameField to set an user readable name that will be used in various places such as email notifications etc.
Account Expires OnIf this is date is set and the current date is past, the account will be disabled automatically and user cannot log into the system
Password Expires On

If "User Password Expires in Days" field in Password settings is configured, then any new account will have this value setup automatically and will require password change after the expiration date elapses.This value can be overriden by the administrator.

NOTE: An automatic email notification is sent to the user 7 days and 1 day before the actual password expiry date.

Email VerifiedIndicates if the entered email has been verified. If email is not verified, then account cannot be logged in until the verification is completed.
Disable Sync (Automatic Sync of My Files and Network Folders)Allow or disable Automatic sync of "My Files" location and Network Folders Location
Disable Sync (Offline Network Share Sync)Allow or disable offline access of network folders in FileCloud Sync
Backup PathAllows override of the backup folder that the user can backup files and folders using the sync app or the media files from mobile apps
Change Password on Login

This feature forces the user to change the login password on first login. When enabled user will be forced to change the password on login

in user portal.

Creation SourceWhere user was created. Options are:
  • Default (Admin user interface or import)
  • SSO (During SSO signin)
Phone Number
(added in FileCloud 20.1)
The user's phone number. 
NotesThis filed allows the user to enter notes for the user and also search the user based on notes.