Disable My Files

My Files can be disabled completely if users need to access only Network Folders, Team Folders or shared data


This should be done during initial server setup. If My Files is disabled after users are created, data previously stored in My Files will no longer be accessible, and if users have camera backup set up, their photos and videos will no longer be backed up.


To disable My Files:

  1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Storage .
    The Managed Storage settings page opens by default.
  2. Scroll down to the setting Disable 'My Files', and enable it.
  3. Click Save.