FileCloud Error Codes Glossary
Whenever FileCloud encounters an error it records the issue in the log files with an error code.
Error codes are recorded with a prefix of CLFC and a series of 5-digit numbers
For example: CLFC-012345
You can use the error code to understand:
- what went wrong
- what the possible cause may be
- suggested steps to resolve it
Sometimes, one issue can cause one or more error codes to be reported in the log file.
In this scenario, you will see errors in the following formats:
| CLFC-xxxxx | 5 digits represent a single error |
| CLFC-xxxxx-xxxxx | 10 digits represent an issue with two errors |
| CLFC-xxxxx-xxxxx-xxxxx | 15 digits represent an issue with three errors |
Therefore, to resolve the problem you should address each error code.
FileCloud Server Error codes starting from 00000 and up to 09999. For specific information on an error, select the range that your error code belongs to in the list. | 00000 - 00999 : Generic Errors 01000 - 01199 : Mongo DB Errors 01200- 01399 : SSL Errors 01400 - 01599 : File System Errors 01600 - 01799 : External Storage Errors 01800 - 01999 : Local Storage Errors 02000 - 02199 : PDF Errors 02200 - 02399 : Geo IP Errors 02400 - 02599 : Cron Errors 02600 - 02799 : Shortcuts Errors 02800 - 02999 : Short URL Errors 03000 - 03199 : Background Errors 03200 - 03399 : SOLR Errors 03400 - 03599 : Notification Stream Errors 03600 - 03799 : Active Directory Errors 03800 - 03999 : LDAP Errors 04000 - 04199 : Workflow Errors 04200 - 04399 : License Manager Errors 04400 - 04599 : NTFS Errors 04600 - 04799 : CURL Errors 04800 - 04999 : Metadata Errors 05000 - 05199 : WOPI Errors 05200 - 05399 : Locks Errors 05400 - 05599 : Reports Errors 05600 - 05799 : RMC Errors 05800 - 05999 : Office Online Errors 06000 - 06199 : Journal Errors 06200 - 06399 : Admin Manager Errors |
FileCloud Online | |
FileCloud ServerSync | 50000 to 59999 |
FileCloud Sync | |
FileCloud on Mobile Apps | 30000 to 39999 iOS 40000 to 49999 Android |
FileCloud Drive | 90000 to 99999 |
Microsoft Add-ins | Outlook addin 70000 to 79999 Office addin 80000 to 89999 |
FileCloud Browser Extensions |
