Generic Error Codes
You can use this page to learn more about FileCloud Server error codes.
Generic Errors | ||
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Code | What it means | How to Fix it |
00001 unable to acquire critical section | ||
00002 image processing exception | ||
00003 cannot load thumbnails | ||
00004 general error - see additional error code | ||
00005 unknown error | ||
00006 cannot connect to memcache server | ||
00007 cannot find storage specific php config file | ||
00008 cannot find host url | ||
00009 cannot write key record | ||
00010 config setting is not enabled | ||
00011 cannot backup | ||
00012 cannot store zipped backup file | ||
00013 token not found | ||
00014 site is not reachable | ||
00015 CURL failed for url | ||
00016 XML failed for url | ||
00017 Malformed event. Will be ignored | ||
00018 unable to submit task for background processing | ||
00019 cannot send notification | ||
00020 cannot process events | ||
00021 check php path | ||
00022 hostname missing in multi-site configuration | ||
00023 cannot create default site settings | ||
00024 site setting is empty for host | ||
00025 cannot get short url for share | ||
00026 share is not configured for secure access | ||
00027 invalid share id | ||
00028 invalid share location | ||
00029 re-sharing not allowed | ||
00030 cannot share from network share | ||
00031 cannot store password | ||
00032 unable to remove old passwords | ||
00033 invalid user | ||
00034 cannot create user account | ||
00035 cannot login to account | ||
00036 2FA checks failed | ||
00037 email address is invalid | ||
00038 email address already in use | ||
00039 user accounts exceed limit permitted by license | ||
00040 unable to add user account to storage | ||
00041 unable to add user account to db | ||
00042 email address is not verified | ||
00043 user account expired | ||
00044 user account profile image update is disabled | ||
00045 user profile invalid | ||
00046 user profile image not updated | ||
00047 unable to send email | ||
00048 user not found in group | ||
00049 path not sent for share | ||
00050 audit db was not trimmed | ||
00051 exporting audit records failed | ||
00052 cannot get user record | ||
00053 cannot add toast | ||
00054 cannot get total number of licenses | ||
00055 cannot process events | ||
00056 toast message is missing | ||
00057 toast target is missing | ||
00058 toast type is not specified as argument | ||
00059 cannot update 2FA policy for user | ||
00060 no users available to access this network share | ||
00061 cannot delete toasts for user | ||
00062 file size is not set | ||
00063 critical section record released in db | ||
00064 critical section acquiring attempt has exceeded waiting time limit | ||
00065 all critical section records in the db could not be deleted for the session | ||
00066 a required parameter is missing | ||
00067 input is an invalid JSON string | ||
00068 2FA secret retrieval token not found | ||
00069 2FA secret retrieval token mismatch | ||
00070 secret can be reset only by admin | ||
00071 bad alphabet passed as input for password generation | ||
00072 strong password generation failed | ||
00073 (http headers) response already sent | ||
00074 invalid characters found in displayname | ||
00075 unable to create thumbnail image | ||
00076 invalid auth | ||
00077 invalid role | ||
00078 policy record not found | ||
00079 default policy not found | ||
00080 invalid user account | ||
00081 invalid group | ||
00082 invalid item path for action | ||
00083 invalid item name for action | ||
00084 item path cannot be root | ||
00085 cannot get external path type | ||
00086 cannot get cached result | ||
00087 multiple users registered with same email id | ||
00088 cannot load class | ||
00089 cannot find user | ||
00090 invalid xml | ||
00091 cannot clear cached search result for user | ||
00092 cannot register user with duo | ||
00093 duo security keys not configured | ||
00094 duo user lookup failed | ||
00095 cannot resend 2FA code | ||
00096 token not found | ||
00097 error creating 2FA code | ||
00098 cannot send 2FA code | ||
00099 invalid 2FA code | ||
00100 new 2FA code sent | ||
00101 super admin email id not set | ||
00102 share size limit exceeded | ||
00103 disk usage size limit exceeded | ||
00104 user storage size limit exceeded | ||
00105 http header value is set incorrectly | ||
00106 http header value not set | ||
00107 csrf check failed | ||
00108 content search failed | ||
00109 cannot get user object | ||
00110 invalid token | ||
00111 acl path context is invalid | ||
00112 checksum is invalid | ||
00113 config setting has not value set | ||
00114 user account disabled | ||
00115 no device login allowed for user | ||
00116 admin logging into user portal | ||
00117 invalid credentials | ||
00118 missing share ID | ||
00119 cannot delete share | ||
00120 not approved | ||
00121 domain name is black listed | ||
00122 invitations not allowed | ||
00123 user access is External | ||
00124 cannot add user to share | ||
00125 cannot find share | ||
00126 public shares are disabled by admin | ||
00127 sharing not allowed | ||
00128 public sharing not allowed | ||
00129 manage not allowed | ||
00130 share permission required | ||
00131 sync permission required | ||
00132 share and sync permission required | ||
00133 invalid group id | ||
00134 cannot add group to share | ||
00135 url is missing / empty | ||
00136 password is missing | ||
00137 invalid share name | ||
00138 invalid owner | ||
00139 invalid share | ||
00140 authentication failed | ||
00141 not authorized | ||
00142 empty share id | ||
00143 empty share name | ||
00144 cannot remove user from share | ||
00145 missing hostname or key or secret for duo | ||
00146 enterprise version license is required | ||
00147 application has encountered exception | In general, an exception breaks the normal flow of execution in a software application. This occurs when there are unexpected conditions, for example, trying to open a file that does not exist.
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00148 cannot enforce session timeout without code based device authentication | ||
00149 cannot set admin approval without using code based device authentication | ||
00150 cannot add External user to group other than Everyone | ||
00151 cannot email admin as added to Do-Not-Email list | ||
00152 authentication method is disabled | ||
00153 login blocked | ||
00154 site expired | ||
00155 license invalid | ||
00156 user account is locked | ||
00157 session timeout | ||
00158 password expired | ||
00159 error saving message to the audit log | ||
00160 error sending email template to admin account | ||
00161 Incorrect username or password | ||
00162 policy cannot be assigned | ||
00163 SMS Provider is not set | ||
00164 Admin/SuperAdmin phone not set | ||
00165 2FA SMS Subsystem checks failed | ||
00166 Login was denied by DLP rules | ||
00167 Private share to group disabled by admin | ||
00168 Captcha verification required | ||
00169 Sharing to new users is blocked due to maxing out license user count | ||