You can share a file with a user who does not have a FileCloud account yet but wants one.
Before you can invite a new user to create a FileCloud account, an administrator must have given you permission to invite new users.
If you are not able to invite a new user to access your share, contact your administrator about allowing new user account creation.
If you are an administrator, follow these instructions to allow new users to create an account.
Enable New Account Creation Requests
Allow Users to Create a New Disabled Account
Allow Users to Create and Approve Accounts
When you invite a new user to share your files, the following process occurs:
- You share a file and invite a new user to create a FileCloud account (you must know the new user's email address).
- Add the new user, and then send them an email with the link to create an account.
- The user you have invited uses the link to create their own FileCloud account.
- After the new user signs in, they have a Full Access FileCloud account.
- The new user can access the file.
An account with Full Access has its own private cloud storage space in the My Files area.
To share a file with a new FileCloud user:
- Follow steps 1 to 6, above, in Share a file privately with an existing user or a group.
- In the Private Share Permissions window, in the Users tab, in Search for Users, enter the name of the new user.
The message No User Found. (Enter email to add & invite new user) appears. - In Search for Users, enter the email address of the new user.
An email icon appears to its right.

- Click the email icon.
An Invite User dialog box opens. The message included tells the user to create a new account in order to access the shared file:

- Click the Email button.
The user can use the link in the email to create a new account.
The Private Share Permissions window now lists the user's email with icons below it for reading (viewing), downloading, and sharing the shared file. - Click on the icons to change the permissions for the user.