Login to the Administrator Portal

  Follow the steps in this guide to start sharing and syncing your files through the FileCloud Online service.

You will use the dashboard on the Administrator Portal to configure the site hosted by FileCloud in the following ways:

  • Access the Admin Portal
  • Manage Users
  • Manage Folders
  • Manage Security
  • Customize Your Site

When you initially register for a FileCloud Online trial, you are sent a welcome email with a user name and password you can use to access both the Admin portal and the user portal. The account associated with this user is an Admin user account, which means that the account owner is an end user with administrative privileges. Once you purchase FileCloud, you are given a main Admin account that has complete control over the FileCloud site and all other users.

After you log in for the first time with the password provided by FileCloud, you should change the password immediately.

You can use any of the following supported Web browsers to access the Administrator portal:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari

To log in to the portal using your Admin user or main Admin account:

  1. Open a Web browser.
  2. Type in the URL to your Administrator dashboard. For example, https://<yourteamname>.filecloudonline.com/admin
  3. Type in the user name and password provided in the welcome email sent by FileCloud or the Admin name and password.
  4. You are prompted to change your password after the first login.

Two-factor authentication

If Two factor authentication for Administrator is enabled, then you are required to provide a security code to continue.

Customizing the Login Page

To customize the image on the admin login screen, see Themes, Labels, and Logos.

(lightbulb) You can add additional Administrator accounts.

  Managing Admin Users