To change settings for FileCloud Drive:

  1. Log in to Drive.
  2. At the bottom of the Drive dashboard, click the Settings button.
    Drive, Settings button

    The Settings screen of the dashboard opens. The first time you open it after installing, a Trust FFO button appears (unless you have chosen to continue to use docIQ.) 

    After you click Trust FFO once, it does not appear on the settings screen again. Now when you click Settings, the following screen appears. If you have chosen to continue using DocIQ, the label Disable DocIQ Office integration appears instead of the label Disable FFO Office integration.

  3. Change any settings.

For more information about the settings, click or expand the links below:

FileCloud Drive sets a limit on the size of files you can download (with exceptions for some file types) to 50MB by default.  

File types that this limit does not apply to are: .txt, .rtf, .doc, .docx, .xls, .xlsx, .ppt, .pptx, and .indd.

This default limit is set for the following reasons:

  • FileCloud Drive must download a file from the server before it can be read, modified, or updated. 
  • Windows can pre-fetch files to improve user experience and can request files that are not actively used.  
  • This activity can sometimes cause heavy bandwidth usage. 
  • To limit this, FileCloud Drive has a maximum file size limit setting to prevent downloading large files. 

To change the download limit size, slide the pointer to the left or right.

To disable the download limit, click the Enable download limit slider until it appears gray.

The default setting is Enable all notifications, which enables display of both Drive system toast notifications and floating status notifications.
You may change the setting to:
Mute all notifications - Disables display of both system toast and floating status notifications. Note: File transactions and important notifications may be missed.
Mute system notifications - Disables display of system toast notifications, but enables display of floating status notifications.
Mute app notifications - Disables display of floating status notifications, but enables display of system toast notifications. Note: File transactions and important notifications may be missed.

Use the automatic lock feature to lock a file on the FileCloud server while it is being edited by one user to prevent another user from editing it at the same time.

By default, the automatic lock feature is disabled. To enable it, click the Lock files automatically on edit slider.

Note that only certain types of files can be automatically locked. For more information, see Automatic Locking in FileCloud Drive.

If you have installed FileCloud for Office, the first time you log in and view settings, a Set up FFO label and a Trust FFO button appears. You must click the Trust FFO button to install the certificate for FFO. This removes the Set up FFO label and Trust FFO button from Settings. They will not appear again. However, to use FFO, you are still required to include the FFO add-in.
FileCloud for Office (or DocIQ) is enabled by default. To disable it, click the Disable FFO Office Integration (or Disable DocIQ Office Integration) slider so that it turns blue.
By default, FileCloud Drive is run on Windows startup. To prevent Drive from automatically running on startup, click the Run at Windows Startup slider so that it turns gray.
By default, when FileCloud Drive starts, it automatically displays the dashboard. To prevent Drive from automatically displaying the dashboard when it starts, click the Show Dashboard At Startup slider so that it turns gray.
If Drive is not displaying updated information or is running slowly, clear your cache by clicking the Clear Cache button.

To open the folder that stores Drive log files, click the Get logs button.

If you experience a lag between the time you perform an action and the time it is committed it to the server, click Commit Pending Changes to Server to commit the changes to the server now.