Activating Password Protected Storage Encryption

When FileCloud server is restarted, a password protected encrypted storage system is not activated automatically. This design is for additional security, such that the encryption password is not stored on the same physical server. 

If a user tries to log in to the user portal and the storage system is not activated, the user sees the message:

When an admin logs into the admin portal and the storage system is not activated, the admin sees the pop-up notification:

You can reactivate the storage system using the encryption password or the recovery key.

Activating with password and recovery key

1. Enter the encryption password, in Encryption password and Encryption password (repeat).
2. Check Create recovery key.
   
3. Click Enable Encryption.
   
   
   The following screen appears.
4. Click the Download recovery key button and save the recovery key file.
   
   
5. Click Encrypt All.

Activating With Recovery Key

After the full upgrade, if memcache service is down or stopped or any time you you restart memcache services, storage becomes inactive and encryption becomes inactive as well.
Use your password or recovery key to re-activate storage and encryption.

1. From the Manage Storage Encryption dialog box, either enter your encryption password or click Choose File and select your recovery key.
2. Then click Activate to activate storage and encryption.