Disabling Storage Encryption

Administrators can decrypt files and disable storage encryption following the steps here.

To decrypt files:

  1. Open the Managed Storage settings page.
    1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Storage .
    2. In the inner navigation bar on the left of the Storage settings page, expand the Storage menu, and click Managed Storage, as shown below.

      The Managed Storage settings page opens.
  2. Next to Manage encryption, click Manage.


  3. In the Manage Storage Encryption dialog box, click Decrypt All.
     

  4. Now all the stored files are decrypted, but new files will continue to be encrypted. To disable encryption completely, click Disable Encryption.  


    The dialog box shows notifications that decryption is in progress.
    Once decryption is complete,  the following screen is shown.