Issues with Uploading a File to Drive

Restrictions on filenames and file extensions

Please note the following restrictions when uploading files to FileCloud:

Files with the same name:
- If you upload a file with the same name and the same case as another file in the same folder, it overwrites the file.
- If you upload a file with the same name but a different case than another file in the same folder, you cannot upload the file and the File Operations window displays a file name conflict message.
- If you upload files with the same name but different file extensions, like myfile.doc and myfile.docx, they are treated as different files.
FileCloud cannot upload files with leading spaces in the filename.
By default, files with the extensions php, php5, phar, and phtml cannot be uploaded into FileCloud.

For Admins

To specify which file extensions may be uploaded into FileCloud, see Managing File Extensions and Restricting File Extensions.
To restrict certain filenames from being uploaded into FileCloud, see Restricting File Names.

When FileCloud mounts a virtual drive, your storage quota is used as the size of the drive.
This mechanism restricts uploading files larger than the total size of the drive.

You must have Administrator privileges to reset your storage quota.

If you do not, please contact your administrator to change it for you.

If you need to change the storage quota for a particular user, you can edit their current policy settings or create a new policy.

To change the upload limit and size of the drive by changing the User Storage Quota:

Open a browser and log in to the Admin Portal.
From the left navigation pane, click Settings.
Click the Policies tab.
Click the New Policy button.
In the New Policy dialog box, type in the user's account name or a name for the policy, and then click Create.
On the Manage Policy screen, click the policy you just created, and then click the edit button ().
On the Policy Settings screen, on the General tab, change the User Storage Quota.
To set unlimited storage quota for the user, set User Storage Quota to 0.
Click Save.
From the left navigation pane, click Users.
On the Manage Users screen, click the user who you want to add to the new policy, and then click the edit button ().
On the User Details screen, click Manage Policy.
On the User Policy screen, across from Selected Policy click Select.
On the Policy List page, select the policy you created for this user, and then click Select.
On the User Policy screen, click Close.
On the User Details screen, click Save.

To change the default storage size in Drive, please Contact FileCloud Support.