Basic Settings

The ability to set the Date and Time format is available in FileCloud Server version 19.1 and later.

Administrators must configure the basic settings listed below.

Basic Settings Checklist

To access the settings:

  1. Open a browser and log into FileCloud Admin Portal.
  2. In the left navigation panel, click Settings.
  3. Click the Server  tab, which is normally the default view.
    It is very important that the Server URL is a valid externally accessible URL. This URL will be used for creating shares.
    Also if you are running multi-tenant setup, the URL is used for background cron job processing, so make sure the URL is accessible from the server running FileCloud.
    The following settings can be set on the Manage Settings screen on the Server tab, unless otherwise noted.


    Settings NameDescription
    Service NameThe name to be used when referring to your FileCloud service. This is used in email messages, in the zip filename for multiple downloads, and anywhere else your service is referred to by its name.
    Server URL

    The URL by which users access your FileCloud site. Enter the protocol and domain name, for example, https://xyz.company.com.  If you are using a custom port, also include the port number, for example, https://myfilecloud.com:3000.

    Notes:

    • Make your domain name externally accessible via any firewall you have.
    • Be sure to use the appropriate protocol prefix https:// or http:// . For production use only https://
    Session Timeout

    Number indicating the number of minutes the authentication is valid. If the browser is closed, the session will be logged out. Read this to change this behavior

    PLEASE NOTE: Session Timeout value is only applicable for Web browsers and not for other FileCloud clients such as Sync, Drive, Outlook Add-in etc as they store the login credentials.

    ValueMeaning
    15 (default value)

    Session expires in 15 minutes (minimum session timeout), will always expire when browser session is closed.

    1Session Expires in 1 minute, will always expire when browser session is closed.
    60Session Expires in 1 hour, will always expire when browser session is closed.
    Allow Sync AppsThis switch can be disabled to block all Desktop Sync Apps from connecting to this server. Default value is "Enabled"
    Allow Old Devices to Login

    FileCloud supports Remote Client Management (RMC) of various clients. As of v4.5 onwards, All the FileCloud clients are RCM compliant.

    However, you can allow access using older FileCloud (non RMC compliant) clients by enabling this setting.

    Enable  Remote Client Management (RMC)

    Allow Advanced Telemetry

    Allow FileCloud to gather diagnostic and usage data.

    Log LevelThis setting is to control the logging level. The default is "PROD".
    Changing the log level to "DEV" will generate more logging information and can have performance impact as well as take up more storage.
    Tech Support might change this value to help in troubleshooting any issues you might have.
    Default User Portal Language

    Use this drop down to select the language that is used when a user logs on to the User Portal.

    Set the Language

    Default Admin Portal Language

    Use this drop down to select the language that is used when an administrator logs on to the Admin Portal.

    Set the Language

FileCloud needs a cron job to perform certain ongoing maintenance tasks.
These tasks include:

  • Sending email notifications such as file change notification, share notification, etc.,
  • Sending admin summary emails
  • Perform recycle bin cleanup
  • Delete expired shares
  • Archiving old audit records

Set Up a Cron Job

Configure System-Generated Emails