Basic Settings

The ability to set the Date and Time format is available in FileCloud Server version 19.1 and later.

Administrators must configure the basic settings listed below.

Basic Settings Checklist

To access the settings:

  1. Open a browser and log into FileCloud Admin Portal.
  2. In the left navigation panel, click Settings.
  3. Click the Server  tab, which is normally the default view.

It is very important that the Server URL is a valid externally accessible URL. This URL will be used for creating shares

Also if you are running multi-tenant setup, the URL is used for background cron job processing, so make sure the URL is accessible from the server running FileCloud.

The following settings can be set on the Manage Settings screen on the Server tab, unless otherwise noted.

Settings NameDescription
Service NameThe name to be used when referring to your FileCloud service. This is used in email messages, in the zip filename for multiple downloads, and anywhere else your service is referred to by its name.
Server URL

This is your DNS entry registered with DNS service. example . This is the URL by which users will access FileCloud service.
It is also required that you make this server DNS name externally accessible via any firewall you might have.

NOTE: Be sure to use the appropriate protocol prefix https:// or http:// . For production, it is highly recommended to use only https://

Session Timeout

Number indicating the number of minutes the authentication is valid. If the browser is closed, the session will be logged out. Read this to change this behavior

PLEASE NOTE: Session Timeout value is only applicable for Web browsers and not for other FileCloud clients such as Sync, Drive, Outlook Add-in etc as they store the login credentials.

15 (default value)

Session expires in 15 minutes (minimum session timeout), will always expire when browser session is closed.

1Session Expires in 1 minute, will always expire when browser session is closed.
60Session Expires in 1 hour, will always expire when browser session is closed.

You can enable this function to allow users to mount their FileCloud home folders as a Windows or Mac or Linux drives.

Enable WebDAV support

Allow Sync AppsThis switch can be disabled to block all Desktop Sync Apps from connecting to this server. Default value is "Enabled"
Allow Old Devices to Login

FileCloud supports Remote Client Management (RMC) of various clients. As of v4.5 onwards, All the FileCloud clients are RCM compliant.

However, you can allow access using older FileCloud (non RMC compliant) clients by enabling this setting.

Enable  Remote Client Management (RMC)

Log LevelThis setting is to control the logging level. The default is "PROD".
Changing the log level to "DEV" will generate more logging information and can have performance impact as well as take up more storage.
Tech Support might change this value to help in troubleshooting any issues you might have.
Default User Portal Language

Use this drop down to select the language that is used when a user logs on to the User Portal.

Set the Language

Default Admin Portal Language

Use this drop down to select the language that is used when an administrator logs on to the Admin Portal.

Set the Language

FileCloud needs a cron job to perform certain ongoing maintenance tasks.
These tasks include:

  • Sending email notifications such as file change notification, share notification, etc.,
  • Sending admin summary emails
  • Perform recycle bin cleanup
  • Delete expired shares
  • Archiving old audit records

Set Up a Cron Job

Configure System-Generated Emails

This video lesson will help you understand the general settings, field description, and what each change will do. (main tab)
This video lesson will help you configure the main admin settings.