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Basic Checks

Clicking on the Basic Checks tab displays:

  1. The name of the item that was checked.
  2. The result of the check. A blue checkmark = PASS, and a red X  = FAIL. 
  3. Additional information for installing, troubleshooting, or correcting an issue for this item. 

You should review each item in the list to understand how your system is configured and functioning.


To review Basic Checks:

How to review basic checks


The following table explains how to use the Basic Checks information:

What You See

What It Means

.htaccess present


For a blank entry with a blue checkmark, the item has passed the verification test and there is nothing further for you to do.

Apache Mod Rewrite

For a notes entry with a blue checkmark, the item has passed the verification test.

Optional: To read more about the item, click on   (the Notes icon).

PHP Memcache Extension

Version 4.0.52

For a version entry with a blue checkmark, the item has passed the verification test using the specific version.

Optional: To read more about the item, click on   (the Notes icon).

PHP LDAP Library (optional, for AD/LDAP support)

Ignore failure if AD/LDAP

is not needed

For an Ignore - IF entry with a blue checkmark, the item has passed the verification test conditionally.

  1. Check the condition. In this example, determine whether you need AD/LDAP.
  2. If the condition is true, then there is nothing further for you to do. In this example, you do NOT need AD/LDAP.
  3. If the condition is false, then resolve the issue. In this example, if you DO need AD/LDAP, then you must go and install it.

Optional: To read more about the item, click on   (the Notes icon).



Version:

For any entry with a red X, you must correct the issue.

For help resolving an issue, use the following resources:


The Help column provides information and resources for understanding how your system is working.

In the Help column, if you click on (the Notes icon), the FileCloud Help page opens.

Resolve Failed Checks

To resolve an issue:

  1. Return to the FileCloud control panel and install any missing required components or start any required services.
  2. For help resolving an issue, use the following resources:
  3. Read more about the item in  .
  4. Review the Requirements page.
  5. Review the installation procedures.
  6. Review the Installation Troubleshooting page.

Here are details about some of the important extended checks performed.

This is the set of basic checks performed on your FileCloud installation environment.

Check

Details

Apache Web Server

Checks if your environment has a working Apache server installation.

Apache Mod Rewrite

Checks if mod rewrite module is enabled and activated.

Apache Mod Deflate/Filter (optional)

Checks if the Apache mod_deflate module is present. This is optional.

.htaccess Present

Checks if the .htaccess is present in the root WWWROOT folder

PHP 8.2 or higher

Checks if the environment has PHP v8.2 or higher.

PHP MongoDB (mongodb ext) driver 1.15.0 or higher

Checks if PHP Mongo DB drivers are installed properly and are version 1.15.0 or higher.

PHP GD Library

Checks if GD library is installed properly.

PHP Zip library

Checks if Zip library is installed properly

PHP Curl Library

Checks if PHP Curl library is installed, this is required if you are using open stack, Amazon S3 or NTFS

permissions or Multi-tenancy.

PHP OpenSSL library

Checks if OpenSSL library is installed properly.

PHP SourceGuardian extension 14.0.0 or higher

Checks if SourceGuardian, which protects FileCloud PHP files, is installed.

PHP bcmath extension

Checks if PHP bcmath extension is installed.

PHP SimpleXML extension

Checks if PHP SimpleXML extension is installed.

PHP mbstring extension

Checks if PHP mbstring extension is installed.

PHP LDAP library (optional)

Checks if PHP LDAP extension is installed. This is optional and only required if your environment will be using LDAP

or Active Directory authentication.

PHP Memcache Extension (optional)

Checks if PHP Memcache extension is installed. This is optional and only required if you will be using encryption for

Local Storage (Managed Storage)

Install in Server WWW root folder

Checks if FileCloud installation is in the main server root and not in the subfolder (http://mydomain.com and

not http://mydomain.com/cloud)

CloudConfig.php Readable

Checks if cloudconfig.php exists and readable. cloudconfig.php file is present in WWWRoot/config folder