General Customization

Customization is available on FileCloud Standard and Enterprise. Learn more.


FileCloud allows some customization of the options on the User Portal and responses to user requests.


For any UI feature customizations to be effective, you must enable the first one, Enable UI Customizations.
To authorize Admin users to perform customizations, enable Customization settings for their roles. See Managing Admin Users for more information.

To customize the log-in experience, see Customize the User Login Screen.

You can enable or disable the following options to customize how users interact with the portal.

UI Features

To change the options a user will see:

  1. Login to Administration portal.
  2. On the left navigation menu panel, click Customization.
  3. Click the General tab, and then below it click the UI Features tab.
  4. Use the checkboxes to enable or disable any of the options described in Table 1.
  5. To apply the change, click Save.

Table 1. UI Feature Options

OptionDescription
Show Document Preview

This enables FileCloud to display the preview option for text-based document files in the user portal. Requires setting up document preview. Enabled by default.

Enable additional email templatesThis enables users to view email templates for specific user types as well as default email templates on the Email Templates tab.

This enables or disables single file shares to open in a full preview mode (if applicable).
This is useful for PDF file shares.
Beginning with FileCloud version 20.2, enabled by default.

Show New Document Creation Option

Enabling this will allow the users to create new Office, text, and markdown documents. Enabled by default. Also see New Document Creation via Web Browser.

Show Edit in Desktop Option

Enabling this option will allow documents to be edited using the local system's Office program and automatically save

back to FileCloud.

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Disable Music PlaybackShow or disable Music Player in User Portal
Disable News FeedShow or disable news feed in User Portal (Shown below the left side navigation panel)
Disable Folder DownloadDisable "Downloading" of full folders or multiple items as zip files

Options:

Send email and show email preview dialog (default)

Send email and hide preview dialog: Share Email Notification Dialog will not pop up, but automatically the email will be sent to the user.

Do not send email when sharing: Share Email Notification Dialog will not pop up, and no email will be sent to the user.

Disable Getting Started Admin Dialog

(Added in FileCloud 20.1)  

This only disables the features overview for new administrators. In versions prior to 20.1, it disabled the features overview for new administrators and the tutorial and welcome message for new users.

Disable New User Tutorial

Disables Get started with FileCloud tutorial from opening when a new user logs in.

Add links to the Account menu

You can enable or disable the following options to add links to the user's Account menu.

To change the user's Account menu options:

  1. Login to Administration portal.
  2. On the left navigation menu panel, click Customization.
  3. Click the General tab, and then below it click the Account Menu tab.
  4. Use the checkboxes to enable or disable any of the options described in Table 3.
  5. To apply the change, click Save.

Table 3. Account Menu Options

TypeDescription
Show Install Desktop AppsThis will show or hide the "Install Desktop Apps" menu item in the "Account" drop-down menu in User portal
Show Install Mobile AppsThis will show or hide the "Install Mobile Apps" menu item in the "Account" drop-down menu in User portal

Customize how files are listed

You can enable or disable the following options to change how files are listed on the User Portal.

To change the way a user's files are listed:

  1. Login to Administration portal.
  2. On the left navigation menu panel, click Customization.
  3. Click the General tab, and then below it click the Listing tab.
  4. Use the checkboxes to enable or disable any of the options described in Table 4.
  5. To apply the change, click Save.

Table 4. File Listing Options

TypeDescription
Default file selectionAuto Select of a file when a user logs in
This option will allow you to enable or disable multi-select feature in file list view
Default sort byThe sorting of file listing shown in the web browser can be selected to be based on either Name or Data or Size.
Default sort directionThe sorting of file listing shown in the web browser can be set to ascending or descending order.
Allow Sort OverrideDefault is Allowed. Allow or disallow users to override sorting defaults.

Custom Header and Footer

You can add custom header and footer content to the user portal by entering it on the Custom Header and Custom Footer tabs. 

To add a custom header or footer:

  1. Click Custom Header or Custom Footer.
  2. In the Custom Header or Custom Footer field, enter your text. 
    You can include HTML tags to format your content.
  3. Click Save.

    If you include a custom header, it appears at the top of the user portal screen:


    If you include a custom footer, it appears at the bottom of the user portal screen: