FileCloud ISO 27001:2022 Certification
We're proud to announce that FileCloud has achieved ISO 27001 certification, marking a significant milestone in our commitment to enterprise-grade security and compliance. This achievement represents more than just another certification—it's a testament to our organization's evolution into a mature, security-focused enterprise that our customers can trust with their most critical data.
ISO 27001: What it Means & Why it's Important
ISO 27001 is the internationally recognized standard for information security management systems (ISMS), providing a systematic approach to managing sensitive information and ensuring its confidentiality, integrity, and availability.
This certification demonstrates an organization's commitment to implementing comprehensive security controls, conducting regular risk assessments, and maintaining continuous improvement in security practices. For enterprises handling sensitive data, ISO 27001 certification serves as a critical trust signal, often required for regulatory compliance and essential for competing in today's security-conscious marketplace.
Enhanced Security Assurance for Enterprise Deployments
ISO 27001 certification is a complex process. FileCloud contracted with Prescient Security, a cybersecurity assessor that specializes in compliance penetration tests, audits, and attestations across 25+ frameworks.
Prescient measured FileCloud’s ISMS against ISO/IEC 27001:2022, Clauses 4-10 and Annex A security controls (composed of 93 specific criterion).
ISO/IEC 27001:2022 clauses included in FileCloud audit:
- Clause 4: Context of the Organization
- Clause 9: Performance Evaluation
ISO/IEC 27001:2022 Annex A security controls included in FileCloud audit:
- A5: Organizational Controls (37 components)
- A6: People Controls (8 components)
- A7: Physical Controls (14 components)
- A8: Technological Controls (34 components)
To carry out this audit, Prescient assessed FileCloud's organizational and functional units, evaluated processes and activities (relevant to the ISO certification scope), reviewed documentation and records, and interviewed with key personnel.
Prescient’s thorough examination of FileCloud’s structures and documentation was only phase one of the ISO 27001 audit. The second phase was organized around active risk assessment: identifying threat sources and events, assessing vulnerabilities, determining the likelihood of threat occurrence, and evaluating the potential impact to business operations and objectives.
View FileCloud’s full ISO 27001 certificate and check out our other compliance certificates and resources: FileCloud Trust Center.
What this certification means in practice:
- Risk Reduction: Enterprises of any size can deploy FileCloud with confidence, knowing our security management system meets internationally recognized standards and undergoes continuous monitoring.
- Compliance Acceleration: FileCloud's certified controls can help satisfy data compliance requirements for frameworks like GDPR, HIPAA, and industry-specific regulations.
- Vendor Due Diligence: ISO 27001 certification serves as quick assessment criteria during software procurement cycles for enterprises and organizations, thanks to the rigorous audit process and baseline of cybersecurity requirements. FileCloud’s ISO 27001 certification makes it an easy purchase decision.
- Audit Readiness: FileCloud customers can leverage our documented security controls and ISO certification to support their own regulatory audit and data governance assessments.
This certification reinforces what many government organizations and highly regulated enterprises have already experienced: FileCloud provides the security foundation necessary for handling sensitive data in complex regulatory environments.
Building Sustainable Security Practices
Achieving ISO 27001 certification required us to demonstrate not just strong security controls, but mature organizational processes that ensure these controls remain effective over time. This commitment to operational excellence directly benefits our customers through more reliable, secure service delivery.
Key organizational improvements that enhance customer value:
- Proactive Risk Management: Our formalized risk assessment processes ensure potential security issues are identified and addressed before they impact customers, rather than reacting after incidents occur.
- Continuous Monitoring: Regular internal audits and management reviews mean security improvements happen continuously, not just during major releases or after external pressure.
- Cross-Functional Security Culture: Security considerations are embedded throughout our development, operations, and support processes, ensuring consistent protection across all customer touchpoints.
- Transparent Communication: Enhanced incident response and communication protocols provide customers with timely, accurate information when security events occur, enabling faster decision-making on your end.
These organizational processes translate into tangible benefits: more predictable service availability, faster resolution of security-related issues, and greater visibility into the security posture of your file sharing infrastructure.
The Business Impact: More Than Compliance
Our ISO 27001 certification delivers tangible business value that extends far beyond regulatory compliance. FileCloud is better positioned to meet enterprise and regulated market requirements, opening doors to industries with stringent compliance requirements and optimizing the foundation of our product with comprehensive information security management system.
For CISOs, IT managers, and security professionals evaluating their own compliance strategies, our journey demonstrates that ISO 27001 certification can be both achievable and strategically valuable. It requires a careful approach, with the right combination of technology, expert partnerships, and organizational commitment, but yields powerful cybersecurity benefits.
FileCloud's ISO 27001 certification represents our ongoing commitment to providing enterprise-grade security that our customers can trust. As we continue building on this foundation, we remain focused on delivering the secure, compliant file sharing and collaboration solutions that modern organizations need to succeed in an increasingly complex threat landscape.
Article written by Jane He, SVP Compliance & IT Operations at FileCloud
Product Marketing Manager